Mailchimp Forms , 1,492 reviews

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with Shopify, and excellent customer service. They find it easy to set up and value its features like pop-ups, email sign-ups, and social media links. The app is recognized for boosting traffic and conversions, expanding email lists, and managing marketing effectively. Merchants also commend its customization options for forms and emails, and its reporting feature for tracking email activity. Its speed, reliability, and problem-solving capabilities are also highly praised.

December 12, 2020

It's good but needs a lot of learning about the subject to get things started. But overall ok to proceed since their free option

the curve closet
Sri Lanka
Over 3 years using the app
Mailmunch replied December 17, 2020

Hi, Please reach out to us through your Mailmunch account or by sending us an email at "support@mailmunch.co" so we can have a demo call scheduled for you to walk you through the features offered by Mailmunch and make sure everything is setup as per your requirements.

December 15, 2020

I purchased Mail Chimp to help with newsletters. The button link in my campaign emails do not work and I'm paying a decent amount for premium.

OLIVER & CO.
United States
Over 2 years using the app
Mailmunch replied December 17, 2020

Hi OLIVER & CO, Please reach out to us through your Mailmunch account or by sending us an email at "support@mailmunch.co" so we can have any issues you might be facing resolved for you. We can also have a call scheduled for you so we can walk you through the different features Mailmunch has to offer and make sure everything is setup as per your requirements.

March 1, 2019

This app is great at collecting emails but I can't get it integrate to my Mailchimp account. I have to MANUALLY export the data and import it into mailchimp every time I'm about to send an email. This causes me to loose all the data that would come with it if it just synced properly. Figure it out guys!

AllyBeth Design Co
Canada
Almost 2 years using the app
February 19, 2021

App freezes every 2 seconds as it autosaves. Tried it on every browser and even tried a PC and it still freezes. They told me to clear my cache, cleared it. Same issue. Really considering changing my plan because there's no use in having PRO if I can't even finish a newsletter in a timely fashion. Giving this 3 stars because the app would actually be great if it didn't freeze up.

Vintage Vandalizm
United States
Over 1 year using the app
Mailmunch replied March 10, 2021

Hi Vintage Vandalizm, Apologies for the inconvenience. It is my understanding that this issue was resolved for you. If that is not the case, please reach out to us at "support@mailmunch.co" We will have a zoom screen share call scheduled with you to have this issue reproduced on your end and have it resolved as well.

March 3, 2020

Drag and d.rop is easy to use, just not enough free designs. It should also be free to receive email notifications

The Confident Silhouette Co
United States
About 1 year using the app
May 24, 2020

There is some inconsistency of the Popover. It was supposed to show up immediately after clicking the website but this time it doesn't work. Adjusted the timings and still the same result

Warehouse Gadgets
Singapore
About 1 year using the app
Mailmunch replied May 27, 2020

Hi, The issue you are facing is covered in the support article provided below. I checked your store and your form is working fine. If you have any queries, please create a support ticket with us through your MailMunch account.

https://help.mailmunch.com/hc/en-us/articles/207169999-Form-is-not-showing-up

February 4, 2022

No me deja cambiar al plan siguiente, con lo cual no puedo realizar todas las funciones que me gustaria. Les ruego me ayuden a solucionarlo, gracias

NOuMAD
Spain
12 months using the app
Mailmunch replied February 8, 2022

Hi NOuMAD, Apologies for the inconvenience you had to face. One of our agents has reached out to you regarding this issue. Can you please respond to that email so we can have this issue resolved for you.

June 21, 2019

I want to know how to add a popup newsletter, sign up form to my website and to link it to my mail chimp list. Setting it up, but how? .................................................................................................................................................................................................

R23PRIME
Chile
6 months using the app
November 21, 2019

Sometimes the pop up will just stop showing on the website without warning. I find that this App is extremely unreliable.

FILBARE™
Kenya
6 months using the app
Mailmunch replied November 26, 2019

Can you please create a support ticket with us through your MailMunch account so we can have this issue resolved for you?

Most likely the issue you are facing is discussed in the support article provided below.
https://help.mailmunch.com/hc/en-us/articles/207169999-Form-is-not-showing-up

July 23, 2019

Great app but my landing page isn't optimized for mobile phones and it's impacting conversions. I've sent a help request but haven't heard back yet.

whitewolfandco
Australia
4 months using the app
Mailmunch replied July 26, 2019

Extremely sorry for the inconvenience and the delayed response. Can you please check your inbox for our reply for more on the issue you are facing?