Mailchimp Forms , 1,492 reviews

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with Shopify, and excellent customer service. They find it easy to set up and value its features like pop-ups, email sign-ups, and social media links. The app is recognized for boosting traffic and conversions, expanding email lists, and managing marketing effectively. Merchants also commend its customization options for forms and emails, and its reporting feature for tracking email activity. Its speed, reliability, and problem-solving capabilities are also highly praised.

Edited August 14, 2019

I am not 100% sure what is going wrong as I am simply trying to active the the form as soon as someone visit the website and a form pops up to ask to join our newsletter but when I am going on my website I can't see anything like that. Strange. Sometimes it works on it's own but most of the time nothing appears.

I am still discovering this app but I think it can't do really much in free plan.

Grand Life Shop
United Kingdom
4 months using the app
Mailmunch replied August 17, 2019

Please refer to the following support article for testing the form on your store and ensuring that your form is working as it should. If you face any issues, please create a support ticket with us through your MailMunch account.

https://help.mailmunch.com/hc/en-us/articles/207169999-Form-is-not-showing-up

March 15, 2017

The set up was quick and easy. However, I did not like the package selections

Poshpizazz
United States
3 months using the app
March 28, 2019

No consigo crear con facilidad el correo automático para los clientes me resulta un poco lioso y complicado

BrutalSneakers
Spain
3 months using the app
Edited April 9, 2019

This app is helping me capture e-mails, but it won't import them into my Mail Chimp account, so I'm considering deleting it.
I've tried troubleshooting multiple areas without success. I would gladly update my review if I could make it work. It doesn't make sense. It's basically a Mail Chimp app, it shouldn't have problems like this.
I also have issues importing the CSV file. It only adds a fraction of the e-mails.
Now it's even giving me problems trying to review it. Which it keeps nagging me to do a review, but won't let me submit.

Mettle by Abby
United States
3 months using the app
November 15, 2017

Process look fine so far, but when sending test emails nothing came through, so I couldn't check if it was exactly what I wanted. We will see in time.

Jacksonsthai
Thailand
2 months using the app
Edited October 24, 2018

I like how there is template already made... but not sure how to use it.
Would be great there was a video on how to set up or step by step, to follow.

Boutique Sauces
Australia
2 months using the app
January 17, 2021

I used this app to help me make a pop up on website for my customers to subscribe email. I wish it would have more free templates.

Shop Identique
United States
About 2 months using the app
Mailmunch replied January 21, 2021

Hi Shop Identique, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.

January 25, 2017

So far it sounds goo but I'm just setting up my store and don't know yet how it will work... I'll tell you more later when I know a bit more...

Tees Fashion City
United States
About 2 months using the app
May 15, 2019

Created everything 2 days ago and today they ask me to do it again !???very upset since I spent all day to set it up and now no banner and have to redo all over again

Beststuffngear
United States
About 2 months using the app
August 26, 2019

Just started to use the services. Those options left for premium could be left for trial for some weeks. Will review again with much experience.

Lion Branded
Nigeria
About 1 month using the app