Anmeldelser (678)

Samlet bedømmelse
4,1
Antal pr. bedømmelsesniveau
  • 61 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 6 % af bedømmelserne er på 3 stjerner
  • 5 % af bedømmelserne er på 2 stjerner
  • 20 % af bedømmelserne er på 1 stjerner
Redigeret 3. april 2019

Install fails with a 'page not found error'. After confirming install permissions, looks like it wants to redirect to https://storename.myshopify.com/admin/apps/shopsync-2 but fails with a 'page not found' display.
EDIT: It looks like the ShopSync app successfully installed, so you can ignore the 'page not found'. Just navigate to Apps > ShopSync > Connect and proceed with step 5 of the MailChimp ...

PEDAL Industries
USA
Cirka 2 år bruger appen
Intuit Mailchimp svarede 4. april 2019

Hi there, thank you for the feedback. After further investigation into this issue, we've found that the app store had an unusual redirect method to our installation page that ...

23. april 2019

Pop up used to work when I used only mailchimp, but not anymore. I've tried everything i could to fix it but didn't manage to do anything. I'm thinking of moving to another app

Freres de Voyages
Frankrig
Cirka 2 år bruger appen
6. juli 2023

App & store not syncing properly, despite manual resync. The biggest concern & issue is the absolute lack of response and customer service. I've tried several different methods of contacting mailchimp and have waited over several days. Worst customer service compared to other platforms I've used.

Cascade Iron Co
USA
Næsten 2 år bruger appen
Redigeret 24. april 2020

Support is good once accessed. Hours are quite limited.

The only option within the app to troubleshoot is called a "Force Resync". This option resyncs every single order ever placed in the shop (40,000) and takes days with no means of cancelling or pausing.

I am told that my feedback has been received.

After canvassing multiple options for connecting Shopify to Mailchimp, I would prefer Shopsync ...

RacingRant
Australien
Næsten 2 år bruger appen
2. maj 2020

ShopSync seems to do an excellent job until we passed the 2,000 limit on MailChimp. I cleaned our contacts of people who haven't been engaging, and our subscriber count became accurate again, freeing up room. However, looking today, I somehow gained another 20 or so contacts and seeing they aren't subscribed, I cleaned the list again. It seems like whoever is making a purchase is automatically ...

Trapunto
Canada
Mere end et år bruger appen
Intuit Mailchimp svarede 11. maj 2020

Hi there, thanks for your feedback. Out of the box, ShopSync is designed to be a connector between Shopify and Mailchimp. Our app is engineered to sync all orders, customers ...

16. oktober 2020

The app technically works, but there is a glaring bug that I'm not sure anyone has figured out a workaround for. If you send an email to a subscribed customer through Mailchimp and they click through the email and make a purchase but do not check the email opt in at the check out page, they get changed to transactional emails only. Meaning that you can't send them marketing comms moving forward. ...

Oakland Roots SC
USA
Mere end et år bruger appen
Intuit Mailchimp svarede 19. oktober 2020

Hi there, thank you for the feedback. We wanted to let you know that this behavior was patched on 10/12: https://shopsync.io/changelog.

Here is more information about it in ...

30. juli 2021

Very Buggy, Whenever I want to update products onto a email template, it always ask me to reconnect my Shopify store.

Shop BBJ
USA
Cirka et år bruger appen
Intuit Mailchimp svarede 30. juli 2021

Hello there!

Thanks so much for the feedback. We would like to point out that this is not an issue with ShopSync, but it could very well be a Mailchimp interface bug that we ...

Redigeret 12. marts 2020

UPDATED REVIEW: App works ok.
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Over 2 days, I've tried 3 times to sync our rather small store with SmartSync and it stalls out every time.

MHz Networks
USA
Cirka et år bruger appen
Intuit Mailchimp svarede 25. marts 2019

After further investigation into this issue, we've found that the app store had an unusual redirect method to our installation page that needed to be corrected. This problem ...

20. maj 2019

So far so good. The transition was simple and seamless, ad the Shop Sync support team did a great job creating a tutorial that was VERY helpful!

Life-force-energetic-art
USA
11 måneder bruger appen
Intuit Mailchimp svarede 21. maj 2019

Thanks for the kind words. Do you have any feedback for us on the 3-star rating vs. being a 5-star? Was there anywhere we fell short?

30. juli 2020

This works but the Merge fields aren't showing for me and when a customer signs up to our newsletter it takes about 5-10 minutes to send to Mailchimp and sometimes doesn't send at all even though in their knowledge base it says real time sync.

Only using the app because the Mailchimp platform is so great.

Christmas Songs & Carols
New Zealand
11 måneder bruger appen
Intuit Mailchimp svarede 3. august 2020

Hi there, thank you for the feedback. We saw your review and wanted to drop a note on the syncing times. We rely on Shopify to send us webhooks for any kind of update on ...