Mailchimp: E‑Mail‑Marketing , 521 Rezensionen
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Hey there! Our Support team can help with this. Email email@example.com and our team can look into this further with you.
disappointing customer service.
So far, it's pretty good. However I had to manually type my contacts from Shopify to export it to Mailchimp. So that could have been easier.
I have multiple lists in mailchimp, and they do not integrate with shopify. Only one does. Not recommended, and has become extremely expensive.
Hey there! Our Support team can help look over this with you. Email firstname.lastname@example.org and they'll take a look and follow up with you.
Contacted support to help change my audience for a sign up form.
They told me to delete the app and reinstall it.
Did that and since then I haven't been able to install the app.
Spent countless hour trying but finally they said contact Shopify.
I did and Shopify said the same.
If I knew Mailchimp customer support would say to delete and then I cant install, I wouldn't have......
Delay my email marketing by a ton.
Thank you for these details. We've located your ticket number and we're passing along this feedback to the team to ensure a smoother experience in the future.
TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.
Hey Terra, we're sorry to hear this experience. We wanted to check and see if clearing your browser's cache and cookies helps?
Concerté cita telefónica para que me explicaran como funcionaba y como no hablo inglés me colgaron y no volví a saber de ellos.
He desinstalado la aplicación y me siguen cobrando.
App & store not syncing properly, despite manual resync. The biggest concern & issue is the absolute lack of response and customer service. I've tried several different methods of contacting mailchimp and have waited over several days. Worst customer service compared to other platforms I've used.
It is not helpful. It tells me my shop has been connected and only 1 subscriber. When I look at my shopify customers I have about 80 or more subscribers. There is no one to talk to.
Hey there! Our Support team can help look at this with you further. Email email@example.com and our team will follow up.