Rezensionen (674)

Gesamtbewertung
4,1
Anzahl pro Bewertungsstufe
  • 61 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 6 % der Bewertungen sind 3 Sterne
  • 5 % der Bewertungen sind 2 Sterne
  • 20 % der Bewertungen sind 1 Sterne
5. Februar 2025

very good so far and excellent customer service from Dean I hope you get him when you ask for help.

Lowney's Landscaping Center, Inc.
Vereinigte Staaten
7 tage mit der App
14. Februar 2025

Rafael helped me well

EcoSoya
Vereinigtes Königreich
Mehr als ein jahr mit der App
5. Dezember 2024

The agent was very helpful unfortunately my issue needed further assistance to resolve but that's no fault of theirs

Tellus
Vereinigte Staaten
Mehr als ein jahr mit der App
10. Januar 2025

Dean me ayudó a entender que no debíabuscar módulos o bloques para agregar formulario de registro de Mailchimp en Shopify porque no hay, hay que generarlos en Mailchimp y el fijo del pie hay que copiar código y agregarlo en shopify a mano. Gracias!

KBGlow
Spanien
Etwa 2 monate mit der App
26. November 2024

closed my account 6 months ago and have still been getting charged, ive contacted the support so many times and they still havnt resolved my issue! thought maybe if i come here they will take action!

NEVERFG
Neuseeland
8 monate mit der App
Intuit Mailchimp hat geantwortet 2. Dezember 2024

We're sorry to hear about the experience and we do want to help. Can you update the review with your ticket number so we can look into the interaction? If not, please send an email to mc-shopifysupport@intuit.com and our team will help further.

25. Februar 2025

Troy was excellent - a real asset to your company

Innes
Vereinigtes Königreich
Etwa ein jahr mit der App
19. Februar 2025

Jovanna very quickly answered the question I had and provided additional support in helping to find the correct location to find my newsletter sign-up hyperlink.

Fleur de Life Jewelry
Vereinigte Staaten
2 tage mit der App
9. Dezember 2024

Dean was such a great help in assisting me to get my app sett up. He was very attentive, provided additional resources for me to review, and answered all of my questions

Sere Street Brews
Vereinigte Staaten
13 tage mit der App
10. Dezember 2024

Dean has been very helpful the last hour. Dean gets 5 stars
The support this morning prior to Dean was really terrible and a waste of my time as well as your employees. I finally got so frustrated and fed up that I closed my account.I was told on 12/6/24 by the onboarding person that all the info would be synced and uploaded ot mailchimp. It was not as of Dec 9 . No one could figure out how to upload all my products and the pictures. I need to create email marketing pieces that were supposed to have gone out yesterday Dec 9.
I thought for sure i would be able to get the emails out today by 8 am est. WRONG WRONG WRONG
Well see if this all works later this afternoon now that i habe lost another entire day of marketing to ship to the east coast which means customers will have to pay more for shipping.
This is not to be released to the public it is only for inhouse use by mailchimp

GarlicShoppe.com
Vereinigte Staaten
8 tage mit der App
Intuit Mailchimp hat geantwortet 12. Dezember 2024

Thank you for the details here especially your experience with Dean. Can you update your review with the ticket number of your interaction so we can take a closer look? We can also connect you directly with a member of our team with more Shopify knowledge to help you utilize the integration to the best possible. Email mc-shopifysupport@intuit.com and our team will follow up further.

26. Februar 2025

Clarisse was an excellent help today!

SuzukiBanners.com
Vereinigte Staaten
10 monate mit der App