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Rafael was very helpful, he helped me solve my problem (audience sync, etc) and guided every step. I felt accompanied and the advice he gave worked and solved my issue. I really appreciate his support because unlike others, he really was able to trouble shoot and guide me int he right direction. when we the chat was disconnected he immediately connected back, which made it all easier and i'm really happy with the support Rafael provided me. THANK YOU!
We've been using Mailchimp for 5 years. The platform is incredibly user-friendly and has been a reliable tool for our business.
This week, we encountered an issue and reached out to support. Rafael was amazing—he resolved the problem within minutes!
We’ve been using the Mailchimp app for our Shopify store, and it’s been working perfectly. It’s user-friendly, and the integration runs smoothly.
What truly sets this app apart is the outstanding customer support. I want to specifically highlight Lori, who went above and beyond to help us resolve a technical issue. She was quick, professional, and genuinely dedicated to finding a solution. Her expertise and willingness to assist made all the difference.
Highly recommend this app if you’re looking for a reliable email marketing solution backed by a stellar support team!
David was super helpful in integrating my products into my email marketing. He made sure to send me the right links to guide me to resolve the issue!
Very helpful support (Lori) was able to guide through the process of setting up a form through mailchimp on Shopify
DEAN was awesome, patient, and super helpful! Made life so much easier.
Mailchimp has really gone down hill since they were acquired by Intuit. This app is terrible because it is now spamming my new customers with double-opt-in emails - some customers get those emails every day for a week straight, even though double-opt-in should be deactivated. The app is broken, it HAS BEEN broken for like 2 months, and they still haven't bothered to fix it. This makes me very upset. And I pay a lot for their services. I no longer feel it is worth it.
Hey there! We're sorry about the experience thus far and we want to help where possible. Email mc-shopifysupport@intuit.com and our team can help further. If you've already emailed our team, update your review with the ticket number and we'll make sure it's looked into.
Rafael was amazing, patient and gave me just the right amount push so I could resolve the issue and learn while doing so
Rafael was amazing and helped me through my issue and we got it to work!
I got an answer quickly and it actually solved the problem!