Mailchimp: Email & SMS

any help at all is reserved for pro. Absolutely horrible customer service because there is none unless you meet a certain requirement. At the very least your app should work as promised, even without support. Edit to respond to the reply: I connected with your team by mistake. Your team immediately told me that they wouldnt help me without looking at the message and told me if I wanted help I'd have to upgrade to pro. They could have read my email acknowledged that it was an error and send me kindly on my way. they did not however do that. Instead they sent a canned response that was completely irrelevant to the email. Which IS the definition of horrible customer service. I use your service and had this experience and decided it was noteworthy to share. I received a nice email response from the founder who addressed the issue. There's a lot of work that needs to be done on ur csr dept.

This app does just what it is meant to do: sync between Shopify and Mailchimp. The transition was smooth and almost imperceptible. Also, this app is free and that´s a good thing to consider.

Support pretty much sucks. Support is very hard to contact. I did receive one response but what I was told never would happen never did. Most of my stats doubled and I can't get that problem corrected.

Love it. This is an easy solution to sync customer information to Mailchimp. Special thanks to their caring support, who went the extra mile to help us with a temporary sync issue on our store. Highly recommended!

Very good, i use it to sync my shopify store with mailchimp and it works very good. Thank you for this great app! I would recommend it absolutely to everyone who has mailchimp or wants to use it and combine it with his shopify store in a fast, simple way.

When customers sign up to our email list the confirmation email goes to spam - this is a huge barrier to customers and there has been a dramatic customer retention drop off because of this :(

We strongly don't recommend this app. It pushed through some sort of update that axed half our list for no reason. Our subscribed customers were all suddenly unsubscribed and now we are in a mess trying to fix. Such a waste of time and frustrating.

This is a no-fuss app that does exactly what it says it will do. Check out our store at www.kansocollars.com if you want to see the app in action. We sell Swarovski crystal cat collars and this app saved our butts when Mailchimp left Shopify. We are very happy. Thank you.

I've been using MailChimp and the ShopSync app which MailChimp now bought. Having problems with high abuse complaints, although I have no idea how that is possible since we are a small company that follows all the strict guidelines. Then for some reason customers are not syncing correctly. People who have unsubscribed can't resubscribe. It's a mess. However, the customer service is helpful if you have a paid plan and they are helping me sort it out, which is nice to know they are reliable in that sense.

Like most people, I was astonished and outraged that Mailchimp would stop supporting their app. I was deep in the throes of despair, and in this dark hour I found this app and all hope was not lost.

This app is pretty much the same as the Mailchimp app. They get 5 stars because it is free, it saved us money, time, and it works.

Most of the 1 star reviews for this app are not justified. They are complaining about things that our their own fault. You can easily turn off double opt in. You need to pause all campaigns while the lists are syncing. Follow the instructions and you will be fine.

I have installed this on two stores and have had no issues.

Thank you for making this app!!!