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I had an issue downloading it at first, but Shopsync addressed the problem and it seems to work smoothly and easily.
Hi there, we're very sorry to hear you're having issues installing ShopSync. We’ve had other users reporting this problem, and after an initial investigation, our best guess is that it's something related to the browser session inside of the app store. We're still doing some checks and balances on our end to be sure, but the redirects after install look perfect; we're also seeing hundreds of successful installs each hour.
Due to recent events, ShopSync has become a popular app, and we're wondering if something may be going on at a low level with DNS or caching inside the app store. We've also reached out to Shopify, and they have asked that we post something in their API forums for further review. We're not sure how long it will take an engineer on their side to look at things.
As a workaround, we've heard from several users that ShopSync can be installed by going to the apps listing page in Shopify. Evidently, after the first error appears, it will then appear on the listing page (just not fully installed). From there, you should be able to go through the install process business as usual. Other users have reported that by changing browsers, it resolved the issue as well.
If you're open to trying the install again, please feel free to do so. Also, don't hesitate to drop a note to support@shopsync.io if you need further assistance.
Update: After further investigation into this issue, we've found that the app store had an unusual redirect method to our installation page that needed to be corrected. This problem appeared for a small subset of users, but we understand how frustrating this behavior can be if you were one of them. We've worked with Shopify to resolve this problem and it should be fixed now.
I used ShopSync to link Mailchimp due to their changes with Shopify. It was so easy to do & the best part is it's free
So far so good, works as expected. Synced perfectly with mailchimp. Helped my sync my contacts for my mailing list.
This app works like a charm. There's no difference between a native MailChimp integration and this app.
Powerful, amaziing, totally awesome!!! Congrats for all team, congrats for the wonderful App, that is so useful, I loved it and it help me a lot in my biz.
Also, is important to say, I requested some fix for the support team, and they are amazing, very soon they fixed my issue, and they gave me a very big attention. One more time congrats and I wish you all the best. Thanks so much! Kay from support team is awesome!!!
Nos gustaría recibir más información de com aprovechar mejor esta integración.
Unser Support-Team kann Ihnen bei der Integration helfen. Senden Sie eine E-Mail an mc-ecommappsupport@intuit.com und unser Team wird Ihnen weitere Informationen zukommen lassen.
It is better for me now! all my contacts are sync thank you . hope it helps grow my customers. really easy to set up
Installing the app was super easy and the syncing back and forth is seamless. Highly recommend the app. Can’t believe We didn’t find it sooner.
After some initial struggles installing the app when it was first released, we've been very happy with this solution. Once we got everything installed, it has kept us connected to our MailChimp account which is very helpful.
Hi, thank you for the feedback. Earlier today, we experienced technical difficulties with ShopSync loading up correctly in Shopify. Our engineers reacted quickly, and the issues have since been resolved. During this time, data was being processed as normal in the background if your app was connected. The problem was isolated to the app settings loading up correctly in the browser.
We apologize for any inconvenience, let us know if you have any other questions.
ShopSync Simply incredible. I found this APP that is very simple to install and use when integrating Shopify with Mailchimp. Highly recommend to all!