Reseñas (592)

Calificación general
3,6
Recuentos por nivel de calificación
  • El 57% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 7% de las calificaciones son de 3 estrellas
  • El 6% de las calificaciones son de 2 estrellas
  • El 22% de las calificaciones son de 1 estrellas
26 de agosto de 2020

REALLY frustrated :( i checked through mailchimp and shopify and shopsynce and see this: Features
Sync customers
Purchase activity segmentation
E-commerce tracking and reports
Product content block
Product Recommendation content block
Promo Code content block
Order notifications
Abandoned cart email
Abandoned cart postcards
Product retargeting email
Pop-up signup forms
Google remarketing ads
Sync merge tags

but when i am in mailchimp creating a campaign, there are no product blocks!
when i input an image, it allows me to select from my product list, but doesn't synce the link to the product or any product info (price/name/etc)

i don't think i should have to upgrade to ask why a free feature isn't available. please help:(

Susie O's Handbags
Estados Unidos
Más de 3 años usando la aplicación
Intuit Mailchimp respondió 27 de agosto de 2020

Hi there, we saw your review and wanted to try to reach out and help. Please write in to support@shopsync.io and we'll be glad to see what may be going on. Usually, in situations like this it may be related to a simple configuration error on the Mailchimp side we can help you verify.

22 de junio de 2020

Was easy to set up and works great!
Only have abandoned cart automations which seems to be working.
No problems so far.
Thanks for being free :)

K-Lee Designs
Australia
7 meses usando la aplicación
20 de octubre de 2022

Glitch in app that can cause wildly inflated bill. Reported the issue to mailchimp who said there is no way to prevent shopify from unarchiving currently archived contacts. For us that meant a one day spike in the number of our active customers. That meant a bill that went from just over $100 a month to over $800 for a month. Watch out for this glitch or you may be overcharged yourselves.

BigTopShirtShop.com
Estados Unidos
Más de 3 años usando la aplicación
Intuit Mailchimp respondió 4 de noviembre de 2022

Hey there. We apologize for any inconvenience this issue caused, and we can confirm that this is now fixed. We'd love to get this over to our Support team and credit your account. Get in contact with Mailchimp Support here: http://eepurl.com/icXljT

11 de agosto de 2022

We were very happy to learn that Mailchimp had created a Shopify app. We've found it to be very easy to use and seamlessly sends new email sign ups from our website to our Mailchimp account. It was simple to install and embed into the website. Clients seem to have no issues using it and it is successfully capturing email addresses. Thank you for creating this app for Shopify!

Castle Remedies
Estados Unidos
7 meses usando la aplicación
Fecha de modificación: 12 de julio de 2021

ShopSync provides a really necessary service and there customer support is great - however BE WARNED: If a customer purchases using Shop Pay, they are automatically converted to "transactional emails only" in Mailchimp without their intention or knowledge. And if we send the customer a gift card from our Shopify, the same thing happens. Really frustrating. I heard from Kyle at Shop Sync - he said they've asked Shopify to patch this issue. Here's hoping they get it fixed. I do think it's important for ShopSync users to know this issue exists until it is resolved. For now, I've disabled Shop Pay for my store and I am still using ShopSync.

Carolyn Arends Shop
Canadá
7 meses usando la aplicación
8 de septiembre de 2022

Still Learning how to use it, but so far it has been great!! I hope to do some of the training soon, then start on my campaigns.

Skyway Minisplit Sales
Estados Unidos
6 meses usando la aplicación
10 de octubre de 2019

Put this app in place when shopify and mailchimp fell out. Easy to install and sends list to mailchimp seamlessly. I had a slight issue with existing automated emails not sending and shopsync customer service were very quick to come back to direct me how to rectify the issue.

Luxe 39
Reino Unido
6 meses usando la aplicación
6 de mayo de 2019

This app does everything I need to connect MailChimp and Shopify, including adding in Product blocks to my newsletters. I followed the extremely useful steps shared by Blissful Maternity in their 4-star review - not all applied to me, but it was a helpful walk through of things to do and to consider.

Blossom Heart Quilts
Australia
6 meses usando la aplicación
29 de marzo de 2019

I am going to beg everyone to take a closer look at your data after installing this app. I have had quite spotty performance with ShopSync over the past 5-7 days. The initial install was seamless with all data syncing just fine. No problems with the baseline — the problem is going forward. I am using a plain-vanilla install of the Debut theme. The vast majority of my new subscribers are not porting to Mailchimp and there is just no rhyme or reason that I can discern with respect to which new subscribers will sync and which will not. In an effort to fix the problem, I uninstalled the app and re-installed it more than once between March 21 and March 25. On March 27 I had to force resync to get my new subscribers to move over to my list in MailChimp. However, all data for a test purchase through the Shopify site did port to Mailchimp just fine as well as data from a real purchase just today. On March 28, 71% of my new subscribers did not sync to Mailchimp. Today, March 29, over 60% of my new subscribers have not synced to Mailchimp. If the sync is supposed to be running continuously in the background, it does not seem to be working for me.

Rosary Habit
Estados Unidos
Alrededor de 3 años usando la aplicación
Intuit Mailchimp respondió 29 de marzo de 2019

Hi Rosary Habit, thank you for the feedback. We wanted to let you know that we examined the store's submissions to Mailchimp and we're seeing some compliance-related errors coming from their API. Since we don't store data on our servers, we're unable to see the emails related to these errors.

With that said, resyncing from time to time may be exacerbating the problem and we recommend reaching out to Mailchimp's support team right away to inquire why some emails aren't making it over. Otherwise, customer data will sync over as advertised using the ShopSync app if Mailchimp allows it.

10 de junio de 2019

I use this app to send out welcome letters to my subscribers and it’s never sync. Out of about 50 subscribers only 4 emails went out. To me it’s no point in having the app

Pureeit
Estados Unidos
Alrededor de 3 años usando la aplicación
Intuit Mailchimp respondió 11 de junio de 2019

Hi there, thank you for the feedback. We saw your review and it sounds like you may have some confusion around with what our app does vs. Mailchimp's core features.

ShopSync is a tool that sends customer information from your Shopify store to Mailchimp (and vice versa). The app transfers and syncs customer, order and product information between the two platforms. You will still use Mailchimp for all your campaigns, automations, pop-ups and ads.

To be clear, we don't send any kind of campaigns or automations through ShopSync; we're just the mechanism that gets information to Mailchimp from your store.

Let us know if you have any follow up questions. Feel free to reach back out to us at support@shopsync.io.