Reseñas (593)
Refinar
-
Por calificación
Excellent integration! ) AAA+++
Just what is required to sync with MailChimp...
Saves me the labour time of adding contacts manually!
App has been running for over a year now ( Ever since Mail Chimp killed off its own App) And we have yet to have any problems. We are about to go live with another Site and will be using ShopSync with that one as well. There is one Issue on the Mail Chimp side with Ongoing welcome e-mails re sending when Syncing with shopify, so you have to Archive your Campaigns before install (witch dose suck) But ShopSync support says both sides are trying to resolve this problem. Other then that I am vary happy with this App.
Levine Auto and Truck Parts.
So Mailchimp advised us to uninstall their app from Shopify and use a third party instead. Mailchimp advised ShopSync. Apparently, when ShopSync synced my email and Shopify store, it disregarded the people who unsubscribed in Mailchimp because they still had previous accounts in my Shopify. When I sent my April newsletter, I got a bunch of angry unsubscribes and responses about my business not respecting their previous unsubscribes. This app makes you non-compliant.
Hi there, if you installed the ShopSync app prior to 4/4/19, our app was engineered to include past customers who "Accept email marketing", orders, and products in Shopify. If they showed unsubscribed in Shopify, we ignored the email. In other words, we looked at Shopify as the "truth" and nothing else.
Although our intentions for this were done for all the right reasons, it, unfortunately, didn't work for everyone as you saw with your subscriber counts going up. With how we used to perform the initial sync, it would have been possible to re-subscribe users if they had opted out from a Mailchimp list previously. Or, it's also possible the old integration missed real subscribers with how it was designed.
Now, we've changed up how we handle the data from Shopify to Mailchimp on the initial sync. Here's more information on how it works:
Before any data is processed by ShopSync, we perform integrity checks with Mailchimp to ensure these customers can be sent to the list that is connected.
For example, if someone opted out of a list in the past, we won't add the email again. We'll also update Shopify with the correct status that Mailchimp shows. That way, the most current subscriber status in Mailchimp is synced with the store.
After the initial sync is complete, we'll continue adding customers, orders, and products from your store to Mailchimp as transactions occur. We'll add customers that visit your store who are deemed transactional as well. That way, you can use Mailchimp's automations to trigger abandoned carts and order notifications. If someone unsubscribes from a Mailchimp campaign or automation in the future, we'll sync the opt-out status back to Shopify and vice versa.
If you're concerned that the store subscribers won't match up with Mailchimp, we recommend comparing customers from your store with Mailchimp unsubscribe data. You could then manually unsubscribe customers in Shopify. Another option would be to send out a light email after the sync - maybe something to the effect of "We're updating our customer preferences, click here to opt-out".
We're very sorry for any inconvenience.
So far so good... still cross-checking it every day.
We changed over a few days early (and only after reading the instructions numerous times!) The sync went smoothly and updated into a different existing audience list that we specified.
After 7 hours of sync, it was complete and I ran a couple of dummy name tests to verify that it was updating correctly.
I wanted a merge field of 'Postal Code' but apparently this will only work for a 5 digit zip code, not a 4 digit postcode.
So far so good.
I just did it to sync to Mailchimp and my store does not have a lot of data to mess up so lets hope it stays that way.
It took less than 10 minutes to get the sync.
Thanks, DSQ
En Shopify me ha aparecido que esta aplicación NO SE ADMITE. En el soporte de Mailchimp no me han dado solución para incompatibilidad a pesar de que parece que la tengo actualizada.
¡Hola! Envíe un correo electrónico a mc-ecommappsupport@intuit.com y nuestro equipo puede ayudarlo a determinar si hay problemas de compatibilidad.
The instructions were very clear which made it easy for me to sync Mailchimp and my shopify store Ruatipua Oils.
I wish I knew how to use it
Hey there! Our team can help you understand how to get the most out of the integration. Email mc-ecommappsupport@intuit.com and our team will follow up.
Very Buggy, Whenever I want to update products onto a email template, it always ask me to reconnect my Shopify store.
Hello there!
Thanks so much for the feedback. We would like to point out that this is not an issue with ShopSync, but it could very well be a Mailchimp interface bug that we should submit to them to resolve.
ShopSync does not have any connection with the Mailchimp app itself, as our primary job is to get e-commerce data from your store into your Mailchimp account for segmenting or reporting etc.
Can you please reach out to your support team at Mailchimp and explain what's happening with your account? They should be able to help you resolve this issue. If you're still running into issues, you may also reach out to our support team as well and we'll be glad to assist further.
Thanks!
I used this app to enable me to measure results of traffic moving between our newsletter and our Hamper Warehouse Shopify page. I can see clearly the interaction between the 2. The install process was quick and easy.