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Just begun using this app, so far, so good! Had a glitch connecting but support was fast & thorough.
So far so good. I was glad that this app stepped in to bridge the new gap between Shopify and Mailchimp.
This app deserves the 5 stars. At no cost it provided an easy fix to the broken link between MailChimp and Shopify. Thanks again. I see that ShopSync replies to reviews farily often, I hope their support team replies as fast as with reviews, if there's any support needed. Currently, there's no support needed, because the app works like a charm. Thanks again.
Honestly, I couldn't expect anything more from an app. It worked exactly as promised, I received excellent email support when I had dumb questions, and it's free. 5 stars, easy.
Easy to install the app. It syncs very well with mailchimp. Nice app if you want to link your mailchimp!
The installation went fairly smoothly although the whole process took a bit longer than I expected. The instructions advise you to "archive" your automation emails, but I was very hesitant to do that since the emails have to be rebuilt if you archive. The mailchimp tech support advised to "pause" the emails instead AND check the queues for the automation emails to ensure that there were no subscribers in queue that shouldn't be there. There is a way to easily remove these subscribers from the queue which I did. It was time consuming to check all of our automation email queues but less time consuming than archiving and rebuilding the automation. Very pleased to have found an App that works so well and solves this problem.
Perfect for cleaning up. we have 7000 sku's and 4000 out of stock at any one time. Zero Out cleans our shop only leaving the good stuff behind,
Really we need pay to try connect with chat support ? Yo need improve your service if you want offer a good product.
Hi there, yes, if you would like to chat with us directly, we ask for a nominal fee of $5/mo. to help cover customer support, development and server costs. You may cancel anytime.
We're typically available M-F from 9 to 3 pm ET; if for any reason we're not around during those hours, feel free to drop us a note and we'll get right back to you. Also, we have an extensive knowledgebase available 24/7 that can address most questions about ShopSync.
Happy to help anytime, just let us know.
Basic functionality works well - I've not had it installed long.
They do keep spamming asking for reviews though, with no way to unsubscribe.
Hi there, thank you for using ShopSync. We apologize for any hassle with communications coming your way that you did not want to receive. If you would like to opt-out from these, simply click the Disable button next to ShopSync Communications inside the app.
I've installed this app, but I'm not totally sure it's syncing everything properly. I'm still using mailchimp, but I'm not sure any of my automations are sending.
Hi there, thanks for reaching out. We looked at the connection you have with ShopSync on your store and everything looks great on our side. We see successful syncs of data as recent as today.
If you're having trouble or have questions about Automations in Mailchimp, you can reach out to their excellent support team at https://mailchimp.com/help/mailchimp-support-options/. If you need us for anything else, don't hesitate to get in touch at support@shopsync.io.