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It will not allow me to give zero stars but that is what this is worth at the moment
After installing this app we have faced many issues:
1. Order not syncing as they should
2. Customers automatically being marked as "Accept Marketing" when the box is not checked in Shopify
3. A huge disconnection between Mailchimp & ShopSync. I got both on email, each pointed blame at the other.
I would not recommend installing this app as it currently does not work as expected. I have been trying to get our problems resolved but unfortunately after 4/12 Mailchimp nor ShopSync will respond. Worst customer service I have seen. Posting here I am sure there will be a response!
Thank GOD, we would have gone crazy if this app was not there ! Mailchimp is soul of our business & we can't expect to live without it. 5 Star to the integration process & yes its working very smooth. highly recommended.
A great help, very easy to install and allowed me to use Mailchimp formarketing for my business ( The Afro Hair & Skin Co.) with no problems after their seperation from Shopify. Thank you ShopSync.
- The Afro Hair & Skin Co.
Needed this since Shopify won’t connect to MailChimp. Connected to mailchimp and imported my customers. Got the job done.
We lost 18,000 Mailchimp Subscribers when we updated our Mailchimp App. Have contacted multiple Mailchimp customer service teams and have yet to find a solution.
Hi Everly Rings, not sure if you've seen some of the other recent replies to reviews, but, did you have the old (Legacy) Mailchimp for Shopify app installed previously? If so, and it was deleted recently, that would've caused data to be "deleted" in Mailchimp. We realize the inconvenience and frustration this has caused and have made an update to the legacy application to eliminate this behavior going forward.
The good news is that resyncing your store should fix any missing data. We'll grab your customer's order information and opt-in preference and sync them with your Audience. Follow this guideline for set up: https://mailchimp.com/help/connect-shopify/. Please reach out to our support team anytime if you see anything different after a resync is completed and we will be happy to help!
Easy to install, works great, I am very pleased! Glad Mailchimp suggested your app. Love the look of the pop-up window encouraging people to sign up for my mailing list.
It was so easy to install. Everything seems to be syncing correctly with our Shopify store. So glad MailChimp suggested we use this app.
Sadly you can only sync 1 list so removed the app. We have more than 1 list - we dont want to merge.
Followed instructions from Mailchimp. Installation and syncing was a breeze but unfortunately, we are unable to disconnect Mailchimp from Shopify. Can't seem to find the Disconnect button. Can someone please advise? OR can we simply delete Mailchimp app from Shopify?
Hi there, we saw your review and wanted to reply right away. This wouldn't be a function or feature of the ShopSync app. You can follow how to remove the legacy app here: https://help.shopify.com/en/manual/apps/working-with-apps
Smooth transition to keep MC up and connected to my store. So far so good and even got support in this busy time. Hope it stays supported, etc.