Avis (686)

Note globale
4,2
Nombre d’avis par note
  • 61 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 6 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 19 % des avis sont des avis à 1 étoiles
22 novembre 2021

We lost 18,000 Mailchimp Subscribers when we updated our Mailchimp App. Have contacted multiple Mailchimp customer service teams and have yet to find a solution.

Everly Rings
États-Unis
21 jours d’utilisation de l’application
Intuit Mailchimp a répondu 22 novembre 2021

Hi Everly Rings, not sure if you've seen some of the other recent replies to reviews, but, did you have the old (Legacy) Mailchimp for Shopify app installed previously? If so ...

10 janvier 2024

I canceled my subscription and they still fully charged me after they say they wasn’t

ICONIC GRAPHICZ
États-Unis
21 jours d’utilisation de l’application
Intuit Mailchimp a répondu 17 janvier 2024

Hey there! Our Billing team can help sort this out. Use our contact form and select "billing" from the drop down menu. You'll be prompted to provide your username and a ...

Modifié le 14 avril 2019

Sadly you can only sync 1 list so removed the app. We have more than 1 list - we dont want to merge.

Amelia Rope Chocolate
Royaume-Uni
19 jours d’utilisation de l’application
9 mars 2023

This app was hugely disappointing and has resulted in a lot of wasted hours. I transferred over to mailchimp as it was recommended to me, only to find so many hidden fees (e.g. trying to connect a simple landing page to my URL meant I needed to pay extra every month on top of what I already am going to be paying). When it came to email campaigns, the mobile version was extremely disappointing and ...

MALI Homeware
Royaume-Uni
17 jours d’utilisation de l’application
Intuit Mailchimp a répondu 13 mars 2023

Hey there! Thank you for the feedback. Can you let us know the ticket number of your support interaction? We want to see if there are any other potential solutions.

22 mai 2019

This app does not sync automations or cart recovery campaigns. Also if you had a mulit-email cart workflow setup it will not transfer over and you will be prompted to upgrade your account to send more than 1 cart recovery email. The price is $14.99 a month. This whole thing where mailchimp no longer syncs to shopify was just a con set up to switch the free accounts over to paid accounts. You will ...

Chill Solutions
États-Unis
14 jours d’utilisation de l’application
Intuit Mailchimp a répondu 22 mai 2019

Hi there, thank you for the feedback. We saw your review, and it sounds like there may be some confusion about what our app does. ShopSync is only designed to be a connector ...

4 novembre 2021

Unsubscribed shopify customers are synced to mailchimp when setting up the connection between shopify and mailchimp. This is unnacceptable because of data privacy reasons, unnecessary workload reasons (deleting them) and financial reasons. It could and may exceed the max. amount of recipients of your current mailchimp plan. Keep this in mind when using the new app.

INROSO
Allemagne
13 jours d’utilisation de l’application
Intuit Mailchimp a répondu 18 novembre 2021

Hi there, thank you for your patience while we researched your comments. Before any data is processed by the integration, we perform integrity checks with Mailchimp to ensure ...

Modifié le 22 janvier 2020

I can't rate the App yet because despite following every instruction (i was previously linking straight from Shopify-Mailchimp), and despit ShopSync saying everything is linked, and despite Mailchimp saying 'everything is working okay', I still cant get the mailchimp subscribe pop up box campaign to appear on my site. I don't mind teething issues installing Apps, but the service response time is ...

SMITH&SMITH
Australie
13 jours d’utilisation de l’application
Intuit Mailchimp a répondu 22 janvier 2020

Update 1/24/20: We have replied back to your last message noting the steps we have taken to troubleshoot. Turns out, it appears that there is a conflict with the script that ...

Modifié le 25 mars 2019

UPDATE: Clearly not an isolated issue, as same has been experienced by Bakedin. I strongly recommend you stop all automation if you must install this app. I am now in search of a MailChimp alternative as a result of this whole situation.

*ATTENTION* Be very careful, as once you set up this app, it goes on and resends ALL automation emails to your customer list. I set this up at 4 am after ...

The Black Seed Co
Australie
13 jours d’utilisation de l’application
Intuit Mailchimp a répondu 23 mars 2019

Hi Black Seed Co., thank you for the feedback. We’ve tested this scenario extensively and we are unable to replicate the behavior being described.

To give you and others an ...

23 juin 2020

I left it for a week and it never actually synced my customers (of which there were only 10). I got an email from ShopSync asking me to review, so I responded and explained the issue, but I didn't get a response. So yeah, totally broken with no support. Definitely don't bother.

Cooper's Treats
États-Unis
11 jours d’utilisation de l’application
Intuit Mailchimp a répondu 29 juin 2020

Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's ...

23 juillet 2023

STAY AWAY!!! Go to another email service!!!! I am opening a brand new small business, which is why I chose to open my website with Shopify. I am new to all of this, so despite Mail Chimp's DISMAL ratings as a Shopify app, I decided to try them anyway. BIG MISTAKE! On my company IG, I advertised an email campaign launching tomorrow, so yesterday I decided to do a test run with the automation to ...

Mil Usos
États-Unis
11 jours d’utilisation de l’application