Avis (680)

Note globale
4,1
Nombre d’avis par note
  • 61 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 6 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 20 % des avis sont des avis à 1 étoiles
24 juin 2022

Mailchimp is a shady platform that provides little to no support when something goes wrong. After installing the app to my shopify and spending time trying to understand the platform, I've received a notice that suddenly I'm in violation for a reason they will not disclose. Then they kick you out. No app support, lack of transparency, and no empathy make this a solid "NO" from me.

Spike and Crown Studios
États-Unis
Environ 16 heures d’utilisation de l’application
31 août 2020

Not happy - the sync is just not working (waited for several hours and nothing was updated). I don't want to force a manual sync all the time just to get some data over into MailChimp. ShopSync has several articles and they outline that the sync can take up to 24 hours - based on whatever else is going on - but for testing and also in production if you have to wait for 24 hours before something ...

GeezerGlide LLC
États-Unis
Environ 13 heures d’utilisation de l’application
Intuit Mailchimp a répondu 1 septembre 2020

Hi there, thanks for commenting. Syncing times depend on the number of customers, orders, and products in your store. It also depends on the volume impacting our ...

29 avril 2020

Redirects me to page to set temporary cookie, which doesn't work. Other times says page can't be found. Tried deleting reinstalling and through Mailchimp account. Nothing worked.

Amber and Harmony
Australie
Environ 13 heures d’utilisation de l’application
Intuit Mailchimp a répondu 11 mai 2020

Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's ...

25 mai 2021

app is giving cache issue by mistake audience was coming which did not below to my store in mailchimp

Head2ToeEssentials
États-Unis
Environ 10 heures d’utilisation de l’application
30 avril 2019

I uninstalled the App because it was nor working normally (didn't show the sync list option). Now I push on the "add app" button to install it again and Cannot install it. Shows "page not found" . Please help me with this issue to review the app

LadyMushroom
Chili
Environ 2 heures d’utilisation de l’application
Intuit Mailchimp a répondu 1 mai 2019

Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's ...

23 avril 2019

For some reason, I am not able to connect the shopsync at all though I tried. Guess, it thinks I did.

Flatbed Press
États-Unis
Environ 2 heures d’utilisation de l’application
Intuit Mailchimp a répondu 23 avril 2019

Hi Flatbed Press, We're still actively getting stores installed, so it may be a temporary issue with Shopify's servers in certain locations.

Also, if you go to your apps ...

6 novembre 2020

One MAJOR issue: If one of your subscribed contacts makes a purchase and does not click the box to opt in for email marketing (and why would they, they're already subscribed?) then they get UNSUBSCRIBED from your list. Not acceptable. This is the only app I can find to sync/track revenue generation from my emails so I'd really like to use it, I'd even pay for it. OneSass makes an app that syncs ...

Stonehouse California Olive Oil
États-Unis
Environ une heure d’utilisation de l’application
Intuit Mailchimp a répondu 12 novembre 2020

Hi there, thank you for the feedback. We wanted to let you know that this behavior was patched on 10/12/20: https://shopsync.io/changelog.

Here is more information about it ...

13 juillet 2023

The date never got uploaded. It kept taking me to my Shopify account but when I clicked on a button to set it up, it brought me back to this page.

Naho's Floral Design
États-Unis
39 minutes d’utilisation de l’application
Intuit Mailchimp a répondu 18 août 2023

Can you try clearing your browser's cache and cookies? Cached data could be the issue here. If you're still seeing the data field not syncing, email mc-ecommappsupport@intuit ...

10 mai 2019

There's only one day left before the MailChimp/Shopify integration ends and there's a huge notice when installing this app:

"Important! Please archive any Mailchimp welcome e-mail automation before installing ShopSync

If you have welcome e-mail automations running in Mailchimp, please archive (not pause) before installing ShopSync. There have been reports that emails have been resent after ...

Eidon
Canada
26 minutes d’utilisation de l’application
Intuit Mailchimp a répondu 10 mai 2019

Hi there, Eidon thank you for your candid feedback. We've confirmed the welcome email behavior is a bug on the Mailchimp side, and their support team is investigating. It's ...

30 avril 2023

I've used Mailchimp in the past and it was great but I can now see why all the reviews are so bad. It feels like a bait-and-switch scheme. You expect to pay $13 a month, according to what you see in the Shopify app section, then go to their website and find that it's $40/mo. Then you start setting things up and the price starts showing up as $69/mo. Do you know what happens after a customer feels ...

Ivy and Pearl Boutique
États-Unis
8 minutes d’utilisation de l’application
Intuit Mailchimp a répondu 1 mai 2023

We appreciate the feedback. We can connect you with our Support team so they can go over the options with you better. Email mc-ecommappsupport@intuit.com and they'll follow ...