Avis (538)

Note globale
3,2
Nombre d’avis par note
  • 57 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 7 % des avis sont des avis à 3 étoiles
  • 6 % des avis sont des avis à 2 étoiles
  • 22 % des avis sont des avis à 1 étoiles
28 août 2019

Easy installation and simple instructions, haven't met with any issues thus far. Great tool to sync with mailchimp.

WAMP
Singapour
Presque 4 ans d’utilisation de l’application
25 avril 2021

The synchronisation was very good. You can also directly create a pop up. Now it's waiting what I can do in the futur with this app. But a good beginning is a quick win

Svensson.club
Pays-Bas
Environ 2 ans d’utilisation de l’application
22 mai 2019

Started using when MailChimp and Shopify no longer synced and the download and set up was a breeze so impressed so far.

My Guest Book
Nouvelle-Zélande
Presque 4 ans d’utilisation de l’application
1 octobre 2020

Una aplicación excelente para sincronizar todos tus suscriptores de tu web web fácil de usar y instalar

Sports Zona
Espagne
Presque 4 ans d’utilisation de l’application
Modifié le 11 mai 2019

This app works as advertised. Just started using it but no problems so far with setup. I hope I will have no problems in the future as well. At least there is a substitute for MailChimp.

Tropic Isle Living
États-Unis
Presque 4 ans d’utilisation de l’application
Modifié le 22 novembre 2019

I can't even get on the page within Shopify to upgrade to get help because it isn't recognizing me and I am the only administrator. Where am I to get help?
Also - re the removing the opt-in at checkout and making a comment on the page to ask customers to re-check the opt-in - - shopify doesn't let you edit the content in the cart at all from what I understand.

COHERE and THERE
Canada
Presque 4 ans d’utilisation de l’application
Mailchimp a répondu 26 novembre 2019

Hi there, we looked into your account and it appears you have connected your store to Mailchimp and things are syncing as expected. We see the recent activity of data submissions over to your audience even in the last hour.

Is it possible your review is related to an issue you had that was resolved or something else entirely? If you still need help, please reach out to our support team at support@shopsync.io and we'll be glad to help.

31 octobre 2019

This app has one major flaw - it unsubscribes your most engaged followers when they purchase from your store, unless they re-tick your receive emails button. They are aware of this and don't see it as a big issue, however it requires a lot of admin to manually undo it.

The Tank Museum
Royaume-Uni
Presque 4 ans d’utilisation de l’application
Mailchimp a répondu 11 novembre 2019

Thanks for getting in touch about the association between pop-up form subscribers and customers who are being unsubscribed at checkout later - there are a few things in play here. Let me take the opportunity to explain the issue in its entirety.

As things are designed currently, the pop-up form is triggered by Mailchimp, and the opt-in feature at checkout of your Shopify store function independently from one another. The pop-up form is triggered by Mailchimp and associates it with a particular Audience. Meanwhile, your Shopify store connects customers at checkout with the same MailChimp Audience.

Unfortunately, in some situations, it can create a subscriber status that is out of alignment. For example, if someone opts-in to a pop-up form initially, but later they do not opt-in at checkout, it would indeed unsubscribe them from Mailchimp.

We understand how this situation may not be ideal in all cases, but, we're following the directives of the customer at checkout. Since we are not seeing them subscribed in Shopify at the time of the transaction, we really have no other choice but to pass that user as unsubscribed to Mailchimp.

I'm sorry we don't have a perfect answer for this particular scenario, but please understand it's not the app entirely at fault here. Perhaps, a workaround for these edge-cases would be to put some text on the checkout page to encourage users to opt-in for certain communications?

Don’t hesitate to get in touch if you have additional or follow-up questions.

26 mars 2019

Glad to have a free app to mitigate the Shopify/Mailchimp negotiation issues. I was skeptical to install ShopSync at first, since I saw many reviewers mentioned issues with old automations re-triggering.

Before I installed this app, I paused all of my Mailchimp automations, then ran the installation, and everything was set up and is working as expected. I had none of the issues the others were talking about.

I also ran some test orders, and everything is working exactly like it did with the native Mailchimp app. The only difference I saw was that in an order detail, you can't see if a customer subscribed to your list. Not a deal breaker at all, just a minor thing I've noticed.

HT Prints & Dapper Notes
États-Unis
Plus de 3 ans d’utilisation de l’application
28 mai 2019

The app does what it says with quickly syncing your MailChimp account, but you will need to remake all of your automated/ongoing emails.

Aki-Home
États-Unis
Plus de 3 ans d’utilisation de l’application
26 août 2020

REALLY frustrated :( i checked through mailchimp and shopify and shopsynce and see this: Features
Sync customers
Purchase activity segmentation
E-commerce tracking and reports
Product content block
Product Recommendation content block
Promo Code content block
Order notifications
Abandoned cart email
Abandoned cart postcards
Product retargeting email
Pop-up signup forms
Google remarketing ads
Sync merge tags

but when i am in mailchimp creating a campaign, there are no product blocks!
when i input an image, it allows me to select from my product list, but doesn't synce the link to the product or any product info (price/name/etc)

i don't think i should have to upgrade to ask why a free feature isn't available. please help:(

Susie O's Handbags
États-Unis
Plus de 3 ans d’utilisation de l’application
Mailchimp a répondu 27 août 2020

Hi there, we saw your review and wanted to try to reach out and help. Please write in to support@shopsync.io and we'll be glad to see what may be going on. Usually, in situations like this it may be related to a simple configuration error on the Mailchimp side we can help you verify.