Avis (563)

Note globale
3,3
Nombre d’avis par note
  • 56 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 7 % des avis sont des avis à 3 étoiles
  • 6 % des avis sont des avis à 2 étoiles
  • 23 % des avis sont des avis à 1 étoiles
1 décembre 2021

Do not download and DELETE this app from your Shopify store immediately. They have resubscribed thousands of customers ranging back from 5+ years ago who have unsubscribed from my emails. Upon emailing them about it and asking them to call me immediately, they informed me that phone calls are only for premium plans. WHAT? Had to delete it immediately, and continue to apologize to thousands of customers.

Twinkled T
États-Unis
Plus de 2 ans d’utilisation de l’application
14 mai 2019

So far so good! Imported all contacts and Mailchimp still functions just like it did before. Saved me time & effort!

Outgo
Canada
5 mois d’utilisation de l’application
Modifié le 9 mai 2019

It might sync emails to a list, but automations do not work. Shopify, even though pushes them as a solution, have no support on it and it takes about 7 hours to sync your shop.

REPLYING TO RESPONSE: No Mailchimp is not experts at this. I asked them questions about their own blog post and their EXACT reply both times "WE DO NOT OFFER SUPPORT ON THIRD PARTY SOFTWARE". I asked for help with my automation emails and their reply both times "WE DO NOT OFFER SUPPORT ON THIRD PARTY SOFTWARE".

2nd Reply: Yes, I have gone over it 3 times and have asked MC directly with no success. Only abandon cart now works.

Karla and Co.
États-Unis
Plus de 2 ans d’utilisation de l’application
Intuit Mailchimp a répondu 9 mai 2019

Thanks for reaching out, sorry you're having trouble with those. If you're not already following, Mailchimp put out a great how-to guide on switching over to ShopSync. In there, you'll see a migration guide that should help you get those automations restarted: https://mailchimp.com/help/switch-shopify-shopsync/#Migrate_Your_E-commerce_Automations

If for any reason they don't restart, you'll want to reach out to Mailchimp's support team for further assistance, as they are the experts in the MailChimp application, and best equipped to assist you with those needs.

Let us know if you have any follow up questions, happy to help anytime.

REPLY:
Have you run the migration as noted?

6 mai 2019

Everything went well. Nothing wrong to report. I didn't have any issue so I can't tell you if the customer service is good or no.

Orabel
Canada
5 mois d’utilisation de l’application
27 septembre 2019

I connected Mailchimp in the past and it was more more difficult than now with ShopSync. Very easy to connect now.

Venus Counter - your skincare scout
Suisse
5 mois d’utilisation de l’application
Modifié le 5 mai 2019

This is by far the worst App I have ever had it doesn't do what it says does, entering valid email addresses that are not spam or bot it chooses what it wants to send to mailchimp. So you end up missing out on sign ups if you don't closely check your list. Shopsync solution was to do a re sync that doesn't work either. Even worse now the original Sync has completely messed up my customer date order sequence in my admin section and shopsync are avoiding fixing this. Now when I select the order newest customers I get random mixture of old and new what a balls up. Now I am trying to get them to fix this they avoiding the issue. Apps like this should be banned. This whole experience has also put me off Mailchimp the whole thing has been nothing but a drama and complete waste of time.

Lizandez Pty Ltd
Australie
Plus de 2 ans d’utilisation de l’application
27 juin 2023

very good...
It was used on my e-commerce website (((www.Hiamazon.net)))
However I will keep an eye on it and will contact their customer service

hiamazon
Égypte
5 mois d’utilisation de l’application
12 juillet 2019

It's works very well and it helps to keep the information sync with my mailchimp account. So far I did not have and problem.

Laromy
Portugal
5 mois d’utilisation de l’application
25 avril 2019

Thank you for great solution instead Maichimp app !
I really satisfied with your multi-functional app! Thanks !

Shop Beard Care
États-Unis
5 mois d’utilisation de l’application
29 avril 2019

I am so glad this app exists! Just follow the instructions and you'll have no trouble. I haven't had any issues yet.

Bauxpeep Boutique
États-Unis
5 mois d’utilisation de l’application