Avis (579)

Note globale
3,4
Nombre d’avis par note
  • 57 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 7 % des avis sont des avis à 3 étoiles
  • 6 % des avis sont des avis à 2 étoiles
  • 23 % des avis sont des avis à 1 étoiles
15 août 2024

Never updates promo codes, you have to delete the app and reinstall an that takes hours. Waste

RedMonkey Sports
États-Unis
Plus de 5 ans d’utilisation de l’application
Intuit Mailchimp a répondu 21 août 2024

Hey there! Our team can look into this with you. Email mc-ecommappsupport@intuit.com and our team will help further.

30 août 2024

I am older and this integration is beyond my eager skills. I need a live person who can see my screen and walk me through set up and a trial campaign. Not Mailchimp's fault.

Fresh Start Growers' Supply
États-Unis
14 jours d’utilisation de l’application
Intuit Mailchimp a répondu 3 septembre 2024

We can certainly help! Email mc-ecommappsupport@intuit.com and our team will follow up and help set up a phone call with you.

Modifié le 28 juin 2024

I found over recent years the integration with Shopify has improved, but its still far from the level other mail solutions are at. The final straw for writing this review has been trying to pause / deactivate a simple pop up / sign up form. Despite doing this there is still code / script on our site and we are left with a generic sign up form which mailchimp support can not help with. We are advised to hire "an expert" to solve this ! heck we just want to turn off a pop up form and try another one ... well this final straw will be the catalyst to finding another Email solution. Update .. now they want me to update my review .. OK well how is this. After MailChimp told me over and over that this was our issue and to hire an expert to remove the code ... Turns our it was their issue and their Developers identified the problem and removed the code. Their support was unwavering is their response that this was our issue. But we would not give in. Then in the end No Apology.

Cocorose London
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Intuit Mailchimp a répondu 27 juin 2024

Hi there! Our Support team followed up on 6/26 with a resolution. In case it was missed, we've gone ahead and resent the response. Be sure to check spam / junk folders to be sure the reply didn't land there.

Modifié le 14 juin 2024

Well Chimps, after using your App for 12 plus years I must say your service has sunk to a new low. This use to be a solution based company, now strictly policy first dam the customer. (No Common Sense) Your domain validation code is faulty and you do not stand behind what you publish. I wanted to speak with one of your supervisors today, but we are not on your plan. I was shocked after been a low maintenance account for 12 plus years that has drop $15,000.00 over the life cycle with your firm that you would though up such walls. Folks in the industry server providers are not looking kindly on your ways of bouncing your customer back and forth. This is not how we built the internet. If we worked like this we would still be running DOS or using punch cards.
So with this being stated. MailChimp you firm is on notice and we will be reviewing our option. After the last 2 weeks and thousand in lost sales you have broken the one thing you have in the industry "Trust"

Respectfully
David Foster
The Abbey Collection

06-14-2024 Your Firm Is On Notice.
Yes I got a email reply. Unacceptable Response!

The Abbey Collection
Canada
Environ 5 ans d’utilisation de l’application
Intuit Mailchimp a répondu 14 juin 2024

Hi there! We located your interaction with our Support team and let them know about your feedback. They'll follow up with more details to help address this issue. We do apologize for the inconvenience.

2 septembre 2024

Facil de usar e muito pratica

Sabor do Mar
Angola
16 jours d’utilisation de l’application
Intuit Mailchimp a répondu 5 septembre 2024

Obrigado pela avaliação!

13 novembre 2024

Semplice, intuitiva e utilissima per incrementare le vendite.

La Cabeza Parrucchieri
Italie
28 minutes d’utilisation de l’application
12 juin 2024

They charge you by how many people add stuff in the cart but don't have anything to detect bots so we are having crazy fees about this and they can't do nothing about it. We where not able to add the recapcha to any of our creating form and when we uninstall the app we are now able to add the recapcha. Now we don't have the app and we still receive a huge fees again on our credit card. Plus we don't have the bot problem anymore. I would not recommand this app.

LES ÉDITIONS GÉNIE FOLIE INC.
Canada
Environ 2 ans d’utilisation de l’application
Intuit Mailchimp a répondu 14 juin 2024

Hey there! Our team can help you identify spam contacts and help remove those from your contacts. Email mc-ecommappsupport@intuit.com and one of our Integrations experts will follow up.

29 octobre 2024

GREAT AT ADVERTISING THEMSELVES _ TERRIBLE FOR ADVERTISING YOUR BRAND. They upcharge you for nothing, and dont do anything that the free shopify tools grant you. Absolute trash of an app and the developers clearly this is their first API.

Crystal Clear Texas
États-Unis
2 minutes d’utilisation de l’application
Intuit Mailchimp a répondu 31 octobre 2024

We're sorry to hear about the less than stellar experience. When you're available, please email mc-ecommappsupport@intuit.com and our team will help however they can.

8 mai 2024

Excellent customer service. Highly recommend. The stats and recommendations are extremely helpful. The one on one meeting with the mailchimp representative to learn more is the best instructive 30 minutes ever.

Chris Thompkins
États-Unis
10 mois d’utilisation de l’application
14 septembre 2024

Great app fir email automation

Fashionhomeo
Égypte
11 minutes d’utilisation de l’application
Intuit Mailchimp a répondu 18 septembre 2024

Thank you for the review!