Avis (680)

Note globale
4,1
Nombre d’avis par note
  • 61 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 6 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 20 % des avis sont des avis à 1 étoiles
5 novembre 2021

I was using Mailchimp for 3 years with no issues up until today. Like normal, I scheduled a campaign last night with my correct number of subscribers and this morning my campaign delivered to only a fraction of my subbies because 1,200 subscribers had been deleted by Mailchimp. What is going on? This is the busiest shopping season of the year--Can someone at Mailchimp reverse this error?

Wraps Adorn LLC
États-Unis
Plus de 2 ans d’utilisation de l’application
Intuit Mailchimp a répondu 18 novembre 2021

Hi Wraps Adorn, thanks for your patience while we researched your comments. By chance, did you have the old (Legacy) Mailchimp for Shopify app installed previously? If so, ...

1 décembre 2021

Do not download and DELETE this app from your Shopify store immediately. They have resubscribed thousands of customers ranging back from 5+ years ago who have unsubscribed from my emails. Upon emailing them about it and asking them to call me immediately, they informed me that phone calls are only for premium plans. WHAT? Had to delete it immediately, and continue to apologize to thousands of ...

Twinkled T
États-Unis
Plus de 2 ans d’utilisation de l’application
Modifié le 9 mai 2019

It might sync emails to a list, but automations do not work. Shopify, even though pushes them as a solution, have no support on it and it takes about 7 hours to sync your shop.

REPLYING TO RESPONSE: No Mailchimp is not experts at this. I asked them questions about their own blog post and their EXACT reply both times "WE DO NOT OFFER SUPPORT ON THIRD PARTY SOFTWARE". I asked for help with my ...

Karla and Co.
États-Unis
Plus de 2 ans d’utilisation de l’application
Intuit Mailchimp a répondu 9 mai 2019

Thanks for reaching out, sorry you're having trouble with those. If you're not already following, Mailchimp put out a great how-to guide on switching over to ShopSync. In ...

Modifié le 5 mai 2019

This is by far the worst App I have ever had it doesn't do what it says does, entering valid email addresses that are not spam or bot it chooses what it wants to send to mailchimp. So you end up missing out on sign ups if you don't closely check your list. Shopsync solution was to do a re sync that doesn't work either. Even worse now the original Sync has completely messed up my customer date ...

Lizandez Pty Ltd
Australie
Plus de 2 ans d’utilisation de l’application
17 juin 2021

We have experienced the same horrific issue of repeat customers getting booted from our email list if they do not continually opt in with each transaction, and if we don't continually opt in for them when checking them out via the Shopify POS. This is such a costly "glitch." I see your response and that Shopify is supposedly looking into this. But, this response has been posted for months. Is ...

Bolt Fabric Boutique
États-Unis
Environ 2 ans d’utilisation de l’application
Intuit Mailchimp a répondu 28 juin 2021

Hi there, see the reply we posted to "DaVallia" below your review, the situation has been resolved by Shopify. If you'd like to test and update your review it would be much ...

27 juillet 2020

I dont know why but select list option is not not showing any list because of which iam unable to sync anything to mailchimp and complete the process.
I need help asap to understand what the problem can be so that i can sync and start using mailchimp. Hope shopsync will look into my issue.

Flawless Coat Boutique
Inde
Presque 2 ans d’utilisation de l’application
Intuit Mailchimp a répondu 27 août 2020

Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's ...

13 juin 2021

After an existing subscribed customer buys anything, it changes that subscriber in Mailchimp to a "Transactional Only" customer. Been a nightmare to resolve and re-add all of our great customers.

DaVallia
États-Unis
Presque 2 ans d’utilisation de l’application
Intuit Mailchimp a répondu 17 juin 2021

Hi there, thank you for your feedback. After extensive testing, we've figured out how this could be happening after finding a bug in Shopify during checkout. We've been in ...

21 juillet 2021

WORST APP EVER. We had a store that wasn't even published yet and it started adding THOUSANDS of "customers" (very obviously spam) which it then synced to Mailchimp - which costs money to hold more subscribers! Such a waste of time. I don't even know why Shopify allows this garbage to be listed. I made a video showing some of the spam that was imported by ShopSync and also showing the store had ...

LabOvens.net
États-Unis
Presque 2 ans d’utilisation de l’application
Intuit Mailchimp a répondu 21 juillet 2021

Hello, we saw your review and wanted to respond right away. We're syncing these contacts to Shopify because they're in your Mailchimp Audience. This is done to keep both ...

16 mai 2022

Having several issues with the integration with the subscribe options on our site. Have contacted mailchimp but do not have the best response time.

NSOD Clothing
États-Unis
Presque 2 ans d’utilisation de l’application
Modifié le 10 janvier 2021

Despite following every detail of the instructions provided by Mailchimp to pause and migrate our automated Welcome email series and Abandoned Cart series (which wasn't exactly rocket science), they are not working. Contacted ShopSync about it, they told me to talk to Mailchimp. Round and round we go... Update: After some expected back & forth with Mailchimp I had to re-create my automations and ...

Retrogression
États-Unis
Presque 2 ans d’utilisation de l’application