Avis (680)

Note globale
4,1
Nombre d’avis par note
  • 61 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 6 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 20 % des avis sont des avis à 1 étoiles
23 octobre 2023

I DO NOT RECOMMEND - I bought a mailing list and mail chimp automatically emailed everyone on the list to ask if they meant to subscribe !! Mail Chimp is meant to be working for me not against me and they would have had an unsubscribe option on y first offer I sent them. VERY DISAPPOINTING and I have now cancelled the subscription.

VeganChocolateCompany
Australie
Plus d'un an d’utilisation de l’application
10 octobre 2021

In my 2 decades of working in/around Technology platforms and companies, I have never come across one with such lack of customer support as this one. No one ever responses real time (or close) to chat. Email, you are lucky if you get a response and if you do, you are paying pro to get links sent to you for the free articles. One thing we needed with synching our emails was to move our tags to ...

TheChaiBox
États-Unis
Plus d'un an d’utilisation de l’application
Intuit Mailchimp a répondu 11 octobre 2021

Hi TheChaiBox, our apologies if you had trouble getting in touch with us. We've looked through our help inbox and we don't have any record of a note or missed chat.

You can ...

13 octobre 2023

disappointing customer service.

Saska Jewellery
Royaume-Uni
Plus d'un an d’utilisation de l’application
14 janvier 2022

They are very expensive and offer no support until you pay for a plan. Then theres these content blocks that get added automatically. I dont know how someone could actually pay $11 a month... Be prepared to be charged the first $70+ the first month for their cheapest plan... Oh! And now that you paid, you can get support, right? Well, not really. I have never once received a response to my ...

Caspar Curiosities
États-Unis
Plus d'un an d’utilisation de l’application
3 juillet 2019

None of my automations are running and they were no help. They told me to contact Mailchimp but if your app is meant to be the middleman between Shopify and Mailchimp you should be able to do better than that. I am definitely not the only one.

Crimson and Clover Studio
États-Unis
Plus d'un an d’utilisation de l’application
Intuit Mailchimp a répondu 5 juillet 2019

Hi there, thank you for the feedback. Our app does not automatically attach to existing Mailchimp automations; we don't advertise that feature. Technically there isn't an ...

14 avril 2021

I've specified the correct list to connect in MailChimp, but they uploaded all data in another of our mailchimp list. When I tried to contact them to tell them of their error, there's no way to reach out, except if you have the pro plan, which require paying for support. Bad.

Swipe
Canada
Plus d'un an d’utilisation de l’application
21 novembre 2023

dishonest and not worth it, lies about cancel anytime, you need to upgrade so you don't ended with spam emails and no real results

Rocket Comics
États-Unis
Plus d'un an d’utilisation de l’application
3 juillet 2020

Does not work with Product Reco block of mailchimp. Only shows 1 product at a time. so if you choose to show 3/4 products, it's all the same one! Also, even with show New Arrivals option it shows dated product information! My item was on sale but it showed original price only. what a waste.

Nekid Swimwear
Singapour
Plus d'un an d’utilisation de l’application
Intuit Mailchimp a répondu 20 juillet 2020

Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue, replicated campaign, or just a temporary ...

7 septembre 2020

Beware! If you are using this app to connect Mailchimp to Shopify, you might be losing purchasing customers. If a customer unchecks, or doesn't check, the opt-in box for marketing, ShopSync unsubscribes them from your list. I'm migrating to another email provider with complete integration in Shopify and they don't do this. ShopSync insists that it's Shopify's requirement instead of fixing it. ...

Colorful Cute
États-Unis
Plus d'un an d’utilisation de l’application
Intuit Mailchimp a répondu 9 septembre 2020

Hi there, we saw your review and wanted to write back. If return customers who were previously subscribed do not tick the box at checkout, we pass them over to Mailchimp as ...

3 avril 2019

Cannot install this app. Shows "page not found" when trying to add app to my shopify store. Please fix issue.

O.N.A
États-Unis
Plus d'un an d’utilisation de l’application
Intuit Mailchimp a répondu 3 avril 2019

After further investigation into this issue, we've found that the app store had an unusual redirect method to our installation page that needed to be corrected. This problem ...