Avis (665)

Note globale
4,1
Nombre d’avis par note
  • 60 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 6 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 20 % des avis sont des avis à 1 étoiles
3 février 2025

*** A Terrible Experience with Mailchimp – Unfair Billing Practices ***

My experience with Mailchimp has been highly disappointing, and I cannot in good conscience recommend their service.

I initially chose Mailchimp as a backup system for my emails, using the Essentials plan at $11.00 per month. However, at some point, they shifted to a business model that, in my opinion, is unfair. Their two- ...

ebiketech
Norvège
Presque 4 ans d’utilisation de l’application
Intuit Mailchimp a répondu 5 février 2025

Hi there, thank you for taking the time to leave this feedback. We apologize for the experience you've had thus far. Our team / one of our Support managers have reached out ...

3 décembre 2024

Mailchimp has really gone down hill since they were acquired by Intuit. This app is terrible because it is now spamming my new customers with double-opt-in emails - some customers get those emails every day for a week straight, even though double-opt-in should be deactivated. The app is broken, it HAS BEEN broken for like 2 months, and they still haven't bothered to fix it. This makes me very ...

NeuYear.net
États-Unis
Plus de 5 ans d’utilisation de l’application
Intuit Mailchimp a répondu 4 décembre 2024

Hey there! We're sorry about the experience thus far and we want to help where possible. Email mc-shopifysupport@intuit.com and our team can help further. If you've already ...

26 novembre 2024

closed my account 6 months ago and have still been getting charged, ive contacted the support so many times and they still havnt resolved my issue! thought maybe if i come here they will take action!

NEVERFG
Nouvelle-Zélande
8 mois d’utilisation de l’application
Intuit Mailchimp a répondu 2 décembre 2024

We're sorry to hear about the experience and we do want to help. Can you update the review with your ticket number so we can look into the interaction? If not, please send an ...

13 novembre 2024

Integration stopped working in around mid October. Most of the subscribers result as non-subscribers even if they opted-in.

24Bottles
Italie
Environ 3 ans d’utilisation de l’application
Intuit Mailchimp a répondu 14 novembre 2024

Hey there! We're sorry about the recent experience you've had. Email mc-shopifysupport@intuit.com and our team will look into which setting may be changing subscriber status.

14 novembre 2024

They have many bugs in the last months and the biggest one is when our store was disconnected from they’re servers and we need to wait for more than 48 hours to finish the resync.

Pandera
Roumanie
Plus de 5 ans d’utilisation de l’application
Intuit Mailchimp a répondu 19 novembre 2024

We apologize for the experience you've had so far. If you haven't worked with our Support team, please email mc-shopifysupport@intuit.com. Our team will follow up and look ...

6 novembre 2024

I have to uninstall and reinstall the app every time to get the contacts to sync even though it shows that the store is connected.

Mark Cowart Ministries
États-Unis
Plus de 2 ans d’utilisation de l’application
Intuit Mailchimp a répondu 12 novembre 2024

Thank you for the details here. We apologize for the inconvenience with the issue you're experiencing. We'd like to have our team take a look at the sync operations with you. ...

4 novembre 2024

Terrible customer service. Take days to respond to any issue and refuse to help a small business in anyway.
Charging me £120 for a month for a service I can’t use and they refuse to help.
Avoid and look at other alternatives, perhaps more customer service focussed.

Yes Cartridges
Royaume-Uni
3 mois d’utilisation de l’application
Intuit Mailchimp a répondu 7 novembre 2024

Hi there. We're sorry to hear about your experience with this. We took a look and noticed that our Billing team is working with you. Please let us know if you have any other ...

28 décembre 2024

All I wanted to do was add a sign up page on my Shopify website to automatically send subscribers to my mailing list.

What a waste of time. All I got was an automated chatbot that didn't recognize my request.

Singing Rock Publishing
États-Unis
32 minutes d’utilisation de l’application
Intuit Mailchimp a répondu 3 janvier 2025

Thank you for the details and we our apologies for the chatbot experience. We'll connect you directly with a member of our team to go over the integration and help you set it ...

16 août 2024

terrible literllay ownt let me connect my products from shopify I dont understand the run around I keep getting taking me NO WHERE to connect my product only the same dumb link to nothing. HELP this shit is dumb and shouldnt be this confusing

Second Hand Silver
États-Unis
Plus de 3 ans d’utilisation de l’application
Intuit Mailchimp a répondu 21 août 2024

Hello there! We apologize for the experience you've had thus far. Just to rule out all potential issues, can you try clearing your browser's cache and cookies to see if that ...

Modifié le 28 juin 2024

I found over recent years the integration with Shopify has improved, but its still far from the level other mail solutions are at. The final straw for writing this review has been trying to pause / deactivate a simple pop up / sign up form. Despite doing this there is still code / script on our site and we are left with a generic sign up form which mailchimp support can not help with. We are ...

Cocorose London
Royaume-Uni
Environ 5 ans d’utilisation de l’application
Intuit Mailchimp a répondu 27 juin 2024

Hi there! Our Support team followed up on 6/26 with a resolution. In case it was missed, we've gone ahead and resent the response. Be sure to check spam / junk folders to be ...