Mailchimp Email SMS Marketing

SEPH was very kind and helpful. She explained the issue clearly and helped me understand the best way to set it up.

However, it is inconvenient that customer tags added in Mailchimp do not sync back to Shopify. Please take note of this for future improvement.

Thank you for the great support!

Excellent customer service! Lori was very helpful in setting up my Shopify and Mailchimp integration. She made the process easy to follow and was quick to follow up with any issues. We're still getting used to the app, so having great support really smooths the process and makes everything much easier to navigate.

hands on and helpful team - did an orientation that made it easy to get started with all the things i wanted to implement. and when i was confused about something, they have very helpful ~real humans~ to chat with you and troubleshoot. Marz stayed on the chat with me for an hour and a half and reconnected when i got booted out by my browser a couple times. and at the end sent a full transcript of our chat. love the level of service and accountability.

Intuitive and powerful, Mailchimp has effectively met our needs as a physical product startup. Our team is experienced in many areas, but online and email marketing is not one of them. Mailchimp has helped us achieve things ourselves we would have otherwise had to pay far more to consultants or firms to accomplish. Most importantly, our experience of their customer service has been fantastic. World class in our opinion. David was especially helpful when I was confirming everything was working properly when synching to our Shopify store.

Fantastic customer service. Paul helped me with an integration issue that had been plaguing us for the best part of four months. He walked me through the process and was able to successfully help me deactivate and reinstall the app in a way that reconnected the data we had been looking for.

Rhedd assisted me in setting up the automation. I'm very pleased with the customer service.

Marie helped guide me through my problem

Thank you, Rhedd. All the messages were replied to in a timely manner.

I had an issue changing setup and Lance was super helpful via the Mailchimp Integration Support Team. 10/10 service.

Lori provided exceptional support! She was incredibly helpful, fast, and quickly escalated my account recovery issue to the right team. Excellent customer service!