Mailchimp: Email & SMS , 리뷰 532개

전체 평점
3.3
평점 수준당 개수
  • 평점의 58%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 7%가 별 3개입니다
  • 평점의 5%가 별 2개입니다
  • 평점의 22%가 별 1개입니다
2024년 2월 17일

Used Mailchimp for years. It's expensive but very helpful. With the ability to sync the users' activities on the website, it help to tag and classify users more effectively and accurately.

Quictent
홍콩(중국 특별행정구)
앱 사용 기간 2년 초과
답글 Mailchimp개 2024년 2월 21일

Thank you for the feedback! We're glad it's making the ability to sync easier.

2024년 5월 3일

The integration is working fine, and is good value for money, but it does not FILTER subscribers and non-subscribers and we incur additional fees as a result if we don't keep on top of the subscriber limit and this has to be done manually by ourselves. Not thrilled by this additional burden.

Simply Hosiery Online
영국
앱 사용 기간 거의 5년
2024년 5월 3일

I'm bleeding subscribers! My subscribers, some of them my best customers, are being switched from "subscribed" to "non-subscribed", and apparently there's nothing you can do about it! I'm going to have to switch to a different email provider after 9 years with MailChimp.

Forbidden Fiber Co
미국
앱 사용 기간 대략 5년
2024년 4월 28일

I’m saving so much time by using the Shopify/mailchimp integration! There’s no entering twice or export/import to do. I can concentratee on setting up customers as they come and know they will receive our e lasts!

Casa Ancora Decor
미국
앱 사용 기간 20일
2024년 2월 25일

Terrible - it schedules some emails, but not others. Doesn't send the scheduled ones when they're required and also sends abandon carts emails when the customer has already made a purchase, despite all the flows being set up correctly. Would NOT recommend it.

The Weft
오스트레일리아
앱 사용 기간 대략 4년
답글 Mailchimp개 2024년 2월 28일

Thank you for the details! We'd like to have our Support team take a look at this with you and see what's going on. Email ecommappsupport@mailchimp.com with these details and they'll follow up.

2024년 2월 15일

I have multiple lists in mailchimp, and they do not integrate with shopify. Only one does. Not recommended, and has become extremely expensive.

G-Unit Brands, Inc.
미국
앱 사용 기간 거의 5년
답글 Mailchimp개 2024년 2월 21일

Hey there! Our Support team can help look over this with you. Email ecommappsupport@mailchimp.com and they'll take a look and follow up with you.

2024년 2월 14일

Contacted support to help change my audience for a sign up form.

They told me to delete the app and reinstall it.

Did that and since then I haven't been able to install the app.

Spent countless hour trying but finally they said contact Shopify.

I did and Shopify said the same.

If I knew Mailchimp customer support would say to delete and then I cant install, I wouldn't have......

Delay my email marketing by a ton.

2XSR
캐나다
앱 사용 기간 거의 4년
답글 Mailchimp개 2024년 2월 15일

Thank you for these details. We've located your ticket number and we're passing along this feedback to the team to ensure a smoother experience in the future.

2024년 1월 18일

I'm getting started slowly but find it easy to navigate. I recognize the possibilities are endless. I look forward to growing and improving my business with Mailchimp. Thank you!

Knox Mountain Pottery Works LLC
미국
앱 사용 기간 7개월
2024년 2월 15일

TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.

Terra Powders
미국
앱 사용 기간 거의 3년
답글 Mailchimp개 2024년 2월 21일

Hey Terra, we're sorry to hear this experience. We wanted to check and see if clearing your browser's cache and cookies helps?

2024년 1월 20일

The app doesn't sync store data properly. Customer support said: "Just to be transparent, Because this is a 3rd party integration and was not built by Mailchimp, my troubleshooting abilities and knowledge will be limited." Are you serious Mailchimp? Remove this app from the store then.

tissuerecovery
미국
앱 사용 기간 3년 초과
답글 Mailchimp개 2024년 1월 22일

Thank you for the details! We've got your ticket and we'll be sure our Support team follows up with further details.