Mailchimp: Email & SMS

There was an issue with this app, but the support representative, Rashik, told us to find and fix it ourselves. High payment, poor support!

Terrible - it schedules some emails, but not others. Doesn't send the scheduled ones when they're required and also sends abandon carts emails when the customer has already made a purchase, despite all the flows being set up correctly. Would NOT recommend it.

DO NOT DOWNLOAD THIS. WORST EXPERIENCE EVER. They cleverly hide the prices and overcharge for everything. In spite of disabling my account over a month ago and not using it - they have charged me $100 for last month - no reply from their end on the fraudulant charge

Not synching and we are having to do a ton of stuff manually since the platforms aren't 'talking' to each other.

GUYS DO NOT waste your TIME! Very dissapointed, here it says for $20 plan you have up to 100,000 customers, when you instal the app it tells you you can only have 500 customers for $20 and send only 6000 emails at most a month! what a bs

I have multiple lists in mailchimp, and they do not integrate with shopify. Only one does. Not recommended, and has become extremely expensive.

Contacted support to help change my audience for a sign up form.

They told me to delete the app and reinstall it.

Did that and since then I haven't been able to install the app.

Spent countless hour trying but finally they said contact Shopify.

I did and Shopify said the same.

If I knew Mailchimp customer support would say to delete and then I cant install, I wouldn't have......

Delay my email marketing by a ton.

TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.

So far, it's pretty good. However I had to manually type my contacts from Shopify to export it to Mailchimp. So that could have been easier.

Between the instructions on Shopify and MailChimp, setting up was fairly easy to do. MailChimp seems a little confusing to use because there are so many options available. Hopefully in time and with enough "playing" with it, I'll figure it all out and it the complexity will be a non-issue.