리뷰 (686)

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2020년 7월 27일

I dont know why but select list option is not not showing any list because of which iam unable to sync anything to mailchimp and complete the process.
I need help asap to understand what the problem can be so that i can sync and start using mailchimp. Hope shopsync will look into my issue.

Flawless Coat Boutique
인도
앱 사용 기간 거의 2년
답글 Intuit Mailchimp개 2020년 8월 27일

Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's ...

2021년 6월 13일

After an existing subscribed customer buys anything, it changes that subscriber in Mailchimp to a "Transactional Only" customer. Been a nightmare to resolve and re-add all of our great customers.

DaVallia
미국
앱 사용 기간 거의 2년
답글 Intuit Mailchimp개 2021년 6월 17일

Hi there, thank you for your feedback. After extensive testing, we've figured out how this could be happening after finding a bug in Shopify during checkout. We've been in ...

2021년 7월 21일

WORST APP EVER. We had a store that wasn't even published yet and it started adding THOUSANDS of "customers" (very obviously spam) which it then synced to Mailchimp - which costs money to hold more subscribers! Such a waste of time. I don't even know why Shopify allows this garbage to be listed. I made a video showing some of the spam that was imported by ShopSync and also showing the store had ...

LabOvens.net
미국
앱 사용 기간 거의 2년
답글 Intuit Mailchimp개 2021년 7월 21일

Hello, we saw your review and wanted to respond right away. We're syncing these contacts to Shopify because they're in your Mailchimp Audience. This is done to keep both ...

2022년 5월 16일

Having several issues with the integration with the subscribe options on our site. Have contacted mailchimp but do not have the best response time.

NSOD Clothing
미국
앱 사용 기간 거의 2년
2021년 1월 10일에 편집됨

Despite following every detail of the instructions provided by Mailchimp to pause and migrate our automated Welcome email series and Abandoned Cart series (which wasn't exactly rocket science), they are not working. Contacted ShopSync about it, they told me to talk to Mailchimp. Round and round we go... Update: After some expected back & forth with Mailchimp I had to re-create my automations and ...

Retrogression
미국
앱 사용 기간 거의 2년
2023년 10월 23일

I DO NOT RECOMMEND - I bought a mailing list and mail chimp automatically emailed everyone on the list to ask if they meant to subscribe !! Mail Chimp is meant to be working for me not against me and they would have had an unsubscribe option on y first offer I sent them. VERY DISAPPOINTING and I have now cancelled the subscription.

VeganChocolateCompany
오스트레일리아
앱 사용 기간 1년 초과
2021년 10월 10일

In my 2 decades of working in/around Technology platforms and companies, I have never come across one with such lack of customer support as this one. No one ever responses real time (or close) to chat. Email, you are lucky if you get a response and if you do, you are paying pro to get links sent to you for the free articles. One thing we needed with synching our emails was to move our tags to ...

TheChaiBox
미국
앱 사용 기간 1년 초과
답글 Intuit Mailchimp개 2021년 10월 11일

Hi TheChaiBox, our apologies if you had trouble getting in touch with us. We've looked through our help inbox and we don't have any record of a note or missed chat.

You can ...

2023년 10월 13일

disappointing customer service.

Saska Jewellery
영국
앱 사용 기간 1년 초과
2022년 1월 14일

They are very expensive and offer no support until you pay for a plan. Then theres these content blocks that get added automatically. I dont know how someone could actually pay $11 a month... Be prepared to be charged the first $70+ the first month for their cheapest plan... Oh! And now that you paid, you can get support, right? Well, not really. I have never once received a response to my ...

Caspar Curiosities
미국
앱 사용 기간 1년 초과
2019년 7월 3일

None of my automations are running and they were no help. They told me to contact Mailchimp but if your app is meant to be the middleman between Shopify and Mailchimp you should be able to do better than that. I am definitely not the only one.

Crimson and Clover Studio
미국
앱 사용 기간 1년 초과
답글 Intuit Mailchimp개 2019년 7월 5일

Hi there, thank you for the feedback. Our app does not automatically attach to existing Mailchimp automations; we don't advertise that feature. Technically there isn't an ...