리뷰 (565)

전체 평점
3.3
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2024년 8월 30일

I am older and this integration is beyond my eager skills. I need a live person who can see my screen and walk me through set up and a trial campaign. Not Mailchimp's fault.

Fresh Start Growers' Supply
미국
앱 사용 기간 14일
답글 Intuit Mailchimp개 2024년 9월 3일

We can certainly help! Email mc-ecommappsupport@intuit.com and our team will follow up and help set up a phone call with you.

2024년 7월 20일

Need to be able to add a collection and not just individual products

Ghost Hunters Outlet
미국
앱 사용 기간 15일
답글 Intuit Mailchimp개 2024년 7월 22일

Hey there! We can have our team work through potential options with you. Email mc-ecommappsupport@intuit.com and they will follow up.

2024년 5월 3일

The integration is working fine, and is good value for money, but it does not FILTER subscribers and non-subscribers and we incur additional fees as a result if we don't keep on top of the subscriber limit and this has to be done manually by ourselves. Not thrilled by this additional burden.

Simply Hosiery Online
영국
앱 사용 기간 5년 초과
답글 Intuit Mailchimp개 2024년 5월 10일

Hey there! Navigate to "settings" within the Shopify app and look for the section "Sync Non-Subscribed Contacts." Here you can choose which contacts you'd like to sync.

2024년 2월 18일

I'd like to have more control over the collections that appear

Bridge Books
남아프리카
앱 사용 기간 거의 3년
답글 Intuit Mailchimp개 2024년 2월 21일

We appreciate the feedback! We'd like our Support to connect with you about the feedback. Email mc-ecommappsupport@intuit.com so our team can take another look at this with you.

2019년 5월 21일에 편집됨

The integration didn't go smoothly for us. It imported a long list of unknown subscribers to our list, which (after we resume our automation) received Welcome message, triggering many unsubscriptions, and leading to a warning from Mailchimp thinking we were spamming.
ShopSync explained to us that it may have been that MailChimp's old app failed to import them.
Fast, friendly and helpful customer support!

Loba Mane
미국
앱 사용 기간 대략 4년
2023년 11월 6일

Not the best for very small business. The up charge for additional email blocks is where they get you. Looking to leave them asap. Paying twice as much as I would be happy with for my usage.

lukewessman
미국
앱 사용 기간 거의 3년
답글 Intuit Mailchimp개 2023년 11월 8일

Hey there! Our team can help look over the account with you and discuss cost saving measures. Email mc-ecommappsupport@intuit.com and they'll follow up.

2021년 12월 10일에 편집됨

I've been using MailChimp and the ShopSync app which MailChimp now bought. Having problems with high abuse complaints, although I have no idea how that is possible since we are a small company that follows all the strict guidelines. Then for some reason customers are not syncing correctly. People who have unsubscribed can't resubscribe. It's a mess. However, the customer service is helpful if you have a paid plan and they are helping me sort it out, which is nice to know they are reliable in that sense.

GNL Footwear
스위스
앱 사용 기간 2년 초과
2019년 4월 3일에 편집됨

Install fails with a 'page not found error'. After confirming install permissions, looks like it wants to redirect to https://storename.myshopify.com/admin/apps/shopsync-2 but fails with a 'page not found' display.
EDIT: It looks like the ShopSync app successfully installed, so you can ignore the 'page not found'. Just navigate to Apps > ShopSync > Connect and proceed with step 5 of the MailChimp instructions.

PEDAL Industries
미국
앱 사용 기간 대략 2년
답글 Intuit Mailchimp개 2019년 4월 4일

Hi there, thank you for the feedback. After further investigation into this issue, we've found that the app store had an unusual redirect method to our installation page that needed to be corrected. This problem appeared for a small subset of users, but we understand how frustrating this behavior can be if you were one of them. We've worked with Shopify to resolve this problem and it should be fixed now.

If you have any other questions about ShopSync, please reach out to our support team at support@shopsync.io. We'll be happy to help.

2019년 4월 23일

Pop up used to work when I used only mailchimp, but not anymore. I've tried everything i could to fix it but didn't manage to do anything. I'm thinking of moving to another app

Freres de Voyages
프랑스
앱 사용 기간 대략 2년
2023년 7월 6일

App & store not syncing properly, despite manual resync. The biggest concern & issue is the absolute lack of response and customer service. I've tried several different methods of contacting mailchimp and have waited over several days. Worst customer service compared to other platforms I've used.

Cascade Iron Co
미국
앱 사용 기간 거의 2년