Mailchimp Email SMS Marketing

Fantastic customer service. Paul helped me with an integration issue that had been plaguing us for the best part of four months. He walked me through the process and was able to successfully help me deactivate and reinstall the app in a way that reconnected the data we had been looking for.

The Mailchimp for Shopify team reached out promptly to resolve this issue, their response was great. There is indeed a setting within the app to not sync bot (non-subscribed) contacts to your list, which was exactly what I was looking for. My app may have been out of date and that's why it wasn't showing. Thank you Mailchimp for your speedy help, I was struggling with this for awhile.

[original review] It's great until you have an issue with bots signing up to your email list. The integration has no way to filter out fraudulent/fake emails (whereas the standalone Mailchimp platform does). What happens is your contact list will get flooded with thousands of emails from fraudulent orders, that Mailchimp then charges you for because you're "over" your contact limit. It's pretty underhanded and almost like they benefit from not having better filtering settings within the app. You'd think an ESP of this level would have figured out a way to filter bot traffic. None of these contacts are actually "subscribed" to my list. I would even pay more for this feature, if only Mailchimp would integrate it. Please do something, Mailchimp!

Worth while application, with great support options.
Nadz helped understand how integration works and what to expect on the display of the synced data, very useful automation of audiences, with option to tag them,
And MARZ helped me through problems with some bad data that got in

Nadz was very quick to respond to me and provided very detailed instructions on how to get the app working properly. I truly appreciate ease of resolving a syncing issue with my store. Mailchimp itself is a great app. Take your time installing it and reading all the instructions, but even if you do come across any issues, support has been amazing.

Mailchimp has been a game changer for my business. The platform is intuitive and easy to use, and creating clean, professional email campaigns feels effortless.

What really stood out was the customer service. Nadz went above and beyond to help me out, quick to respond, knowledgeable, and genuinely invested in solving my issue. That level of support makes a real difference.

I highly recommend Mailchimp if you are looking for a reliable and user friendly email marketing platform backed by a great support team.

Mailchimp is very intuitive and easy to use. The email customization options are excellent, making it simple to create professional-looking campaigns. The audience segmentation feature is also well-designed and easy to manage. Overall, a great tool for email marketing!

This is a really useful app and the customer service is top notch. I was having some sync issues and i used the Integration App Support Chat - Rhedd answered me almost immediately and spent time taking me through the whole process, even taking my email address to follow up on progress etc. Definitely recommended

We have been using Mailchimp for a while but needed help with setting up their integration after migrating our store from WooCommerce to Shopify and creating an automation for signing up new subscribers.
It's all working perfectly now and it was really easy to set up with the help of the Mailchimp support team. We were dealing with Mary, Sunny and Jess and they couldn't have been more friendly, competent and helpful! All issues were sorted within no time and we were even provided with customised step-by-step guides to help us. An absolutely lovely experience!

Cyrus was super helpful, stayed with me the whole time and reassured me when I was very frustrated.

The customer support is very responsive. LORI was very helpful.