Recenzje (541)

Ogólna ocena
3,2
Liczba recenzji z daną oceną
  • 57% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 7% ocen to oceny z 3 gwiazdkami
  • 6% ocen to oceny z 2 gwiazdkami
  • 22% ocen to oceny z 1 gwiazdkami
10 styczeń 2024

I canceled my subscription and they still fully charged me after they say they wasn’t

ICONIC GRAPHICZ
Stany Zjednoczone
21 dni korzystania z aplikacji
Mailchimp odpowiedział(a) 17 styczeń 2024

Hey there! Our Billing team can help sort this out. Use our contact form and select "billing" from the drop down menu. You'll be prompted to provide your username and a summary of what's going on. https://mailchimp.com/contact/

21 styczeń 2024

most disgusting, making fool their customers. In adequate staff to resolve the problem

Cupid's Haven
Indie
2 dni korzystania z aplikacji
19 grudzień 2023

Es una excelente integración son Shopify, me permite enviarle promociones a mis clientes y mantenerlos informados.

Soluciones para Plagas Urbanas y Agrícolas
Meksyk
Prawie 2 lata korzystania z aplikacji
3 listopad 2023

NO - They overbill and under deliver. The bigger you get the worse it is as they always push more services that you don't need and that don't work. You will NEVER speak to anyone in billing if there is error so good luck with that.

There text service is horrible and has poor delivery rates. You will be charged for everything too. You can see from others and not just me there was is archaic and they have poor support.

Toltrazuril Shop
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Mailchimp odpowiedział(a) 8 listopad 2023

Our team can help look over the account with you and see what billing adjustments can be made. Email ecommappsupport@mailchimp.com and they'll follow up with more information.

23 lipiec 2023

STAY AWAY!!! Go to another email service!!!! I am opening a brand new small business, which is why I chose to open my website with Shopify. I am new to all of this, so despite Mail Chimp's DISMAL ratings as a Shopify app, I decided to try them anyway. BIG MISTAKE! On my company IG, I advertised an email campaign launching tomorrow, so yesterday I decided to do a test run with the automation to make sure everything ran well, and their STUUUUPID AI software flagged my account for terms of use violations, which completely disabled the entire account. Literally the email had all of two paragraphs introducing the brand with my own proprietary photography and copy, and I only sent the test emails to myself and my husband. There's nobody to call, and their online chat is with a bot. So I wrote them emails, I opened a ticket, I did everything to fix it before the date I promised to subscribers. Twelve hours later, at midnight, I finally got a response from Evelyn, she sent me a series of questions demanding to know where I got my email addresses (again, the test run only had myself and my husband) and I have under 20 subscribers total, all of whom subscribed through my landing page on Shopify. My Shopify store isn't even open yet, and they demanded the website's private password to go in and make sure it's a real website? That's where we left off over TWELVE HOURS ago - my account is still suspended and I had to call of sick for work tomorrow so I can try and troubleshoot this, which will now include re-writing all of my email campaigns with a new provider. As a brand new small business owner, this is just.... shocking. A total nightmare. So, like I said, GO SOMEWHERE ELSE!!!! ANYWHERE else!!!

Mil Usos
Stany Zjednoczone
11 dni korzystania z aplikacji
1 lipiec 2023

Don't waste your time with this app, their platform is primitive, you spend hours configuring everything according to the instructions, you leave everything ready and supposedly approved, the time comes to send the email and they suspend your account, why didn't you tell me from the beginning that there was a problem? Now the solution is to write to customer service and ask someone to answer so they can tell you why they suspended what they had initially approved.

El Aviador Models
Stany Zjednoczone
2 miesiące korzystania z aplikacji
13 lipiec 2023

Dear it is a good app to marketing via email and more and also this app is more easier than others application

Aymiii
Pakistan
6 dni korzystania z aplikacji
18 październik 2023

I installed the app as I have used it in the past. Ultimately, I decided not to use it. I have found the pricing model is based of your stores imported contacts and order base. You are not given the option to import only a segment of your current customers. I have 4k customers and a specific segment of 300 I wish to email. These import models prevent me from being billed on my usable audience. Would like to see a change with Mai

ModCrate
Stany Zjednoczone
5 dni korzystania z aplikacji
16 luty 2024

Nos gustaría recibir más información de com aprovechar mejor esta integración.

Reviste
Chile
9 miesięcy korzystania z aplikacji
Mailchimp odpowiedział(a) 21 luty 2024

Unser Support-Team kann Ihnen bei der Integration helfen. Senden Sie eine E-Mail an ecommappsupport@mailchimp.com und unser Team wird Ihnen weitere Informationen zukommen lassen.

21 lipiec 2023

En Shopify me ha aparecido que esta aplicación NO SE ADMITE. En el soporte de Mailchimp no me han dado solución para incompatibilidad a pesar de que parece que la tengo actualizada.

PARIS/64
Hiszpania
5 miesięcy korzystania z aplikacji
Mailchimp odpowiedział(a) 18 sierpień 2023

¡Hola! Envíe un correo electrónico a ecommappsupport@mailchimp.com y nuestro equipo puede ayudarlo a determinar si hay problemas de compatibilidad.