Recenzje (680)

Ogólna ocena
4,1
Liczba recenzji z daną oceną
  • 61% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 6% ocen to oceny z 3 gwiazdkami
  • 5% ocen to oceny z 2 gwiazdkami
  • 20% ocen to oceny z 1 gwiazdkami
30 styczeń 2025

Dean addressed all my concerns, Thanks!

Dale Books
Stany Zjednoczone
Ponad rok korzystania z aplikacji
26 luty 2025

Clarisse was an excellent help today!

SuzukiBanners.com
Stany Zjednoczone
10 miesięcy korzystania z aplikacji
9 grudzień 2024

Dean was such a great help in assisting me to get my app sett up. He was very attentive, provided additional resources for me to review, and answered all of my questions

Sere Street Brews
Stany Zjednoczone
13 dni korzystania z aplikacji
10 grudzień 2024

Dean has been very helpful the last hour. Dean gets 5 stars
The support this morning prior to Dean was really terrible and a waste of my time as well as your employees. I finally got so frustrated and fed up that I closed my account.I was told on 12/6/24 by the onboarding person that all the info would be synced and uploaded ot mailchimp. It was not as of Dec 9 . No one could figure out how to upload all my products and the pictures. I need to create email marketing pieces that were supposed to have gone out yesterday Dec 9.
I thought for sure i would be able to get the emails out today by 8 am est. WRONG WRONG WRONG
Well see if this all works later this afternoon now that i habe lost another entire day of marketing to ship to the east coast which means customers will have to pay more for shipping.
This is not to be released to the public it is only for inhouse use by mailchimp

GarlicShoppe.com
Stany Zjednoczone
8 dni korzystania z aplikacji
Intuit Mailchimp odpowiedział(a) 12 grudzień 2024

Thank you for the details here especially your experience with Dean. Can you update your review with the ticket number of your interaction so we can take a closer look? We can also connect you directly with a member of our team with more Shopify knowledge to help you utilize the integration to the best possible. Email mc-shopifysupport@intuit.com and our team will follow up further.

21 styczeń 2025

Even though we did not get anything solved, Paul was very helpful.

Magical Child
Stany Zjednoczone
2 miesiące korzystania z aplikacji
14 luty 2025

Integration was easy and quick. App is also easy to use. LORI provided quick answers to all my questions and helped me find solutions to my problems.

Naturecast Products
Stany Zjednoczone
1 dzień korzystania z aplikacji
13 listopad 2024

Integration stopped working in around mid October. Most of the subscribers result as non-subscribers even if they opted-in.

24Bottles
Włochy
Około 3 lata korzystania z aplikacji
Intuit Mailchimp odpowiedział(a) 14 listopad 2024

Hey there! We're sorry about the recent experience you've had. Email mc-shopifysupport@intuit.com and our team will look into which setting may be changing subscriber status.

14 listopad 2024

They have many bugs in the last months and the biggest one is when our store was disconnected from they’re servers and we need to wait for more than 48 hours to finish the resync.

Pandera
Rumunia
Ponad 5 lat korzystania z aplikacji
Intuit Mailchimp odpowiedział(a) 19 listopad 2024

We apologize for the experience you've had so far. If you haven't worked with our Support team, please email mc-shopifysupport@intuit.com. Our team will follow up and look into this further with you.

7 styczeń 2025

I WAS GET SO FRUSTRATED WITH THE APP UNTIL I TALK TO CLARISSE!

THANK YOU CLARISSE

Never Waver
Stany Zjednoczone
23 dni korzystania z aplikacji
Intuit Mailchimp odpowiedział(a) 9 styczeń 2025

Thank you for details about the positive experience you had with Clarisse!

10 grudzień 2024

Some workarounds and some time spent but problem solved in one interaction. Clarisse was excellent to work with.

My Store
Stany Zjednoczone
14 dni korzystania z aplikacji