Recenzje (1 332)
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Glitchy app, but good customer support. Troy and Sean have been very helpful!
SEPH is doing great.
I'm not happy about the app.
Will you plz contact me. I wish to know why I have to pay, and I don't even know how to use the app or collect contacts. I am just learning, and I hope to grow and learn more. Thank you
Il sito web di Mailchimp funziona abbastanza bene, ma ogni tanto ci sono problematiche per fare l'accesso da Shopify, come questa mattina, dove fortunatamente Seph mi ha supportata e aiutata a procedere con il lavoro che dovevo fare.
Grazie per il feedback. Siamo lieti che il nostro team sia riuscito ad aiutarvi. Per qualsiasi altra domanda, non esitate a contattarci all'indirizzo mc-integrationsupport@intuit.com.
The app was having issues syncing, but customer service was great, and helped me considerably with our core issue of fake sign-ups.
This was Jovanna, and very clever in how to sort fake contacts and block the problem in the future.
Dean has been very helpful the last hour. Dean gets 5 stars
The support this morning prior to Dean was really terrible and a waste of my time as well as your employees. I finally got so frustrated and fed up that I closed my account.I was told on 12/6/24 by the onboarding person that all the info would be synced and uploaded ot mailchimp. It was not as of Dec 9 . No one could figure out how to upload all my products and the pictures. I need to create email marketing pieces that were supposed to have gone out yesterday Dec 9.
I thought for sure i would be able to get the emails out today by 8 am est. WRONG WRONG WRONG
Well see if this all works later this afternoon now that i habe lost another entire day of marketing to ship to the east coast which means customers will have to pay more for shipping.
This is not to be released to the public it is only for inhouse use by mailchimp
Thank you for the details here especially your experience with Dean. Can you update your review with the ticket number of your interaction so we can take a closer look? We can also connect you directly with a member of our team with more Shopify knowledge to help you utilize the integration to the best possible. Email mc-shopifysupport@intuit.com and our team will follow up further.
The integration is working fine, and is good value for money, but it does not FILTER subscribers and non-subscribers and we incur additional fees as a result if we don't keep on top of the subscriber limit and this has to be done manually by ourselves. Not thrilled by this additional burden.
Hey there! Navigate to "settings" within the Shopify app and look for the section "Sync Non-Subscribed Contacts." Here you can choose which contacts you'd like to sync.
Not the best for very small business. The up charge for additional email blocks is where they get you. Looking to leave them asap. Paying twice as much as I would be happy with for my usage.
Hey there! Our team can help look over the account with you and discuss cost saving measures. Email mc-ecommappsupport@intuit.com and they'll follow up.
I installed the app as I have used it in the past. Ultimately, I decided not to use it. I have found the pricing model is based of your stores imported contacts and order base. You are not given the option to import only a segment of your current customers. I have 4k customers and a specific segment of 300 I wish to email. These import models prevent me from being billed on my usable audience. Would like to see a change with Mai
App & store not syncing properly, despite manual resync. The biggest concern & issue is the absolute lack of response and customer service. I've tried several different methods of contacting mailchimp and have waited over several days. Worst customer service compared to other platforms I've used.
