Mailchimp: Email & SMS , 534 avaliações

Quite a frustrating experience when things like this happen - but ShopSync appears to have squashed a few of those issues. It has only been a couple of days, but after some tinkering, it appears everything is running almost as it was (with the exception of the abandon cart flows - only one will work after the transition)

Hopefully, everything continues to run smoothly as planned.

We couldn't get custom orders synced into Mailchimp from shopify. But the team was very helpful and fixed this going forward. Also, we had 4 of our active automation campaigns archived by the Shopsync api. But again, this was fixed and shouldn't happen in future. The products usually sync like a charm, as do contacts. Orders now are syncing without any issues too. Thank you

I've been using MailChimp and the ShopSync app which MailChimp now bought. Having problems with high abuse complaints, although I have no idea how that is possible since we are a small company that follows all the strict guidelines. Then for some reason customers are not syncing correctly. People who have unsubscribed can't resubscribe. It's a mess. However, the customer service is helpful if you have a paid plan and they are helping me sort it out, which is nice to know they are reliable in that sense.

It might sync emails to a list, but automations do not work. Shopify, even though pushes them as a solution, have no support on it and it takes about 7 hours to sync your shop.

REPLYING TO RESPONSE: No Mailchimp is not experts at this. I asked them questions about their own blog post and their EXACT reply both times "WE DO NOT OFFER SUPPORT ON THIRD PARTY SOFTWARE". I asked for help with my automation emails and their reply both times "WE DO NOT OFFER SUPPORT ON THIRD PARTY SOFTWARE".

2nd Reply: Yes, I have gone over it 3 times and have asked MC directly with no success. Only abandon cart now works.

ShopSync makes it easy to sync my Shopify store to MailChimp. Switched to ShopSync after Shopify and MailChimp had a falling out. The ShopSync support team is always responsive to requests and a joy to work with.

Works very well (and love that it is free!) It was easy to follow the instructions and install. Thank you!

This is by far the worst App I have ever had it doesn't do what it says does, entering valid email addresses that are not spam or bot it chooses what it wants to send to mailchimp. So you end up missing out on sign ups if you don't closely check your list. Shopsync solution was to do a re sync that doesn't work either. Even worse now the original Sync has completely messed up my customer date order sequence in my admin section and shopsync are avoiding fixing this. Now when I select the order newest customers I get random mixture of old and new what a balls up. Now I am trying to get them to fix this they avoiding the issue. Apps like this should be banned. This whole experience has also put me off Mailchimp the whole thing has been nothing but a drama and complete waste of time.

Works well for us, we have had NO problems with it since Mailchimp stopped syncing directly with Shopify.

Great!!! Easy to connect and to use. I look forward to reaching out to my customers and providing the service they deserve.

I have mostly enjoyed using this app and it is very helpful to be able to keep using Mailchimp. However this app has one huge flaw. I have learned after a year of using it, that it unsubscribes your most engaged followers and purchasers when they purchase from your store. That is unless they re-tick your receive emails button.

Why would a customer who knows they receive your emails sign up again? I wouldn't do that...we all want smaller inboxes these days and so you would not do it. We use Mailchimp so our customers will have used a double opt in at sign up and they also have an unsubscribe button with each marketing email they receive. I think we cover the issue correctly, so it seems that this is over zealous interpretation of the situation.

So as it stands I may lose the ability to contact customers who have previously signed up for our emails because of this system. I have seen other comments on this topic in the reviews.

Please help Shopsync, thank you as your app is moslty great but this is really affecting our ability to communicate with regular purchasers and it takes way less money and time and effort to covert someone who has previously purchased from us. We are advised to concentrate on selling to existing customers as well as new ones. Thank you so much!