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It might sync emails to a list, but automations do not work. Shopify, even though pushes them as a solution, have no support on it and it takes about 7 hours to sync your shop.
REPLYING TO RESPONSE: No Mailchimp is not experts at this. I asked them questions about their own blog post and their EXACT reply both times "WE DO NOT OFFER SUPPORT ON THIRD PARTY SOFTWARE". I asked for help with my automation emails and their reply both times "WE DO NOT OFFER SUPPORT ON THIRD PARTY SOFTWARE".
2nd Reply: Yes, I have gone over it 3 times and have asked MC directly with no success. Only abandon cart now works.
Thanks for reaching out, sorry you're having trouble with those. If you're not already following, Mailchimp put out a great how-to guide on switching over to ShopSync. In there, you'll see a migration guide that should help you get those automations restarted: https://mailchimp.com/help/switch-shopify-shopsync/#Migrate_Your_E-commerce_Automations
If for any reason they don't restart, you'll want to reach out to Mailchimp's support team for further assistance, as they are the experts in the MailChimp application, and best equipped to assist you with those needs.
Let us know if you have any follow up questions, happy to help anytime.
REPLY:
Have you run the migration as noted?
This is by far the worst App I have ever had it doesn't do what it says does, entering valid email addresses that are not spam or bot it chooses what it wants to send to mailchimp. So you end up missing out on sign ups if you don't closely check your list. Shopsync solution was to do a re sync that doesn't work either. Even worse now the original Sync has completely messed up my customer date order sequence in my admin section and shopsync are avoiding fixing this. Now when I select the order newest customers I get random mixture of old and new what a balls up. Now I am trying to get them to fix this they avoiding the issue. Apps like this should be banned. This whole experience has also put me off Mailchimp the whole thing has been nothing but a drama and complete waste of time.
I am so glad this app exists! Just follow the instructions and you'll have no trouble. I haven't had any issues yet.
Smooth and easy transition. No issues. Thank you so much for ShopSync. This is a lifesaver given the announcement.
Fantastic app and thank you for providing this for Shopify customers. This has been so helpful after seeing the announcement between mailchimp and shopify. Great work and excellent support!
It’s a 5 star for me. This app works perfectly. I use this app to synchronized my store with Mailchimp & I was able to do it fast & easy.
I just connected this app to connect my Mailchimp to my Shopify store. The process was easy.
I have not used it yet.
Not had the app a long time but it seems to be doing what I needed it to do. Glad I found a alternative to Shopify’s integration app now that it will be pulled from their App Store.
I like a lot of things better than Shopify’s Mailchimp app.
We have experienced the same horrific issue of repeat customers getting booted from our email list if they do not continually opt in with each transaction, and if we don't continually opt in for them when checking them out via the Shopify POS. This is such a costly "glitch." I see your response and that Shopify is supposedly looking into this. But, this response has been posted for months. Is there really no fix yet from Shopify?
Hi there, see the reply we posted to "DaVallia" below your review, the situation has been resolved by Shopify. If you'd like to test and update your review it would be much appreciated. If you still experience any issues, don't hesitate to reach out to our support team at support@shopsync.io.
Excellent thanks. I really like that app it's very useful and I suggest you to install it for your shopify store too.