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so far since the breakup between mailchimp and shopify this app has been the best sidechick ever! Very pleased so far.
I thought my installation was done with Mailchimp since Mailchimp dissapeared from Shopify, but I just click on the ShopSync app and shows it is not connected. A message with "Temporary Installation Cookie Must Be Set
Your browser is preventing the installation of ShopSync. A temporary cookie must be set by clicking here." comes up, but after clicking and refreshing nothing happens and the app still does not work. Please help
UPDATE: The problem was solved and it was indeed related to the browser. Thank you!
Hi Stona, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's app store. We'd suggest clearing your cookies/cache or trying another browser entirely.
If the problem persists, don't hesitate to contact us for further troubleshooting at support@shopsync.io.
Very easy to implement, which I appreciate. But. It doubled all my tracked revenue in MailChimp, so that it appears people have bought twice as much. Not a deal breaker, but definitely a bug that should be fixed!
update - I finally got around to doing what ya'll said - and it seems to be great now, thanks so much!
Hi there, thank you for your feedback. Do you still have the legacy 'Mailchimp for Shopify' app installed? If so, you'll want to remove that as soon as possible. After doing so, that should remove any duplicate data.
dishonest and not worth it, lies about cancel anytime, you need to upgrade so you don't ended with spam emails and no real results
I used ShopSync to integrate Mailchimp with Shopify and it synced between the 2 platforms quickly and easily!
Does not work with Product Reco block of mailchimp. Only shows 1 product at a time. so if you choose to show 3/4 products, it's all the same one! Also, even with show New Arrivals option it shows dated product information! My item was on sale but it showed original price only. what a waste.
Hi there, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue, replicated campaign, or just a temporary problem with Mailchimp. We'd suggest clearing your cookies/cache and trying a fresh campaign if it was replicated in Mailchimp.
We've tested the issue you brought up, and we have not seen any problems with product recommendations rendering properly. If the problem persists, don't hesitate to contact us for further troubleshooting at support@shopsync.io.
After the original MC for Shopify app was retired, I got a recommendation from the MC support to install ShopSync.
The Installation process was easy and to the point, and the app itself seems better designed than the original app.
I haven't had a sale since installation yet, but All previous data have been imported to MC.
Beware! If you are using this app to connect Mailchimp to Shopify, you might be losing purchasing customers. If a customer unchecks, or doesn't check, the opt-in box for marketing, ShopSync unsubscribes them from your list. I'm migrating to another email provider with complete integration in Shopify and they don't do this. ShopSync insists that it's Shopify's requirement instead of fixing it. They propose that you prevent this from happening by pre-selecting the checkbox for people to opt-in and Mailchimp's suggestion is to have wording at the checkbox that says something like "check here to keep receiving emails from so and so". At the end of the day, not opting in to a list is NOT the same as opting out and shouldn't be handled as an unsubscribe. Shopsync and Mailchimp have to get this fixed. Until then, I highly suggest you find someone else.
Hi there, we saw your review and wanted to write back. If return customers who were previously subscribed do not tick the box at checkout, we pass them over to Mailchimp as transactional.
We understand in some situations that this doesn't work for everyone, but since we are not seeing them subscribed in Shopify at the time of the (latest) transaction, the best compromise we can muster is to pass that customer as transactional to Mailchimp. That way, you can still use Mailchimp's automations to trigger abandoned carts and order notifications.
Works very well. Installation is very easy. I'm happy to be able to continue to use MailChimp with ShopSync.
This has been an outstanding App. Plug and play and very low maintenance. The support staff has been very hands on and a great help to give me some insight on making best use of the app.