Avaliações (680)

Classificação geral
4,1
Número por nível de avaliação
  • 61% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 6% das avaliações são de 3 estrelas
  • 5% das avaliações são de 2 estrelas
  • 20% das avaliações são de 1 estrelas
30 de janeiro de 2025

Dean addressed all my concerns, Thanks!

Dale Books
Estados Unidos
Mais de 1 ano usando o app
26 de fevereiro de 2025

Clarisse was an excellent help today!

SuzukiBanners.com
Estados Unidos
10 meses usando o app
9 de dezembro de 2024

Dean was such a great help in assisting me to get my app sett up. He was very attentive, provided additional resources for me to review, and answered all of my questions

Sere Street Brews
Estados Unidos
13 dias usando o app
10 de dezembro de 2024

Dean has been very helpful the last hour. Dean gets 5 stars
The support this morning prior to Dean was really terrible and a waste of my time as well as your employees. I finally got so frustrated and fed up that I closed my account.I was told on 12/6/24 by the onboarding person that all the info would be synced and uploaded ot mailchimp. It was not as of Dec 9 . No one could figure out how to upload all my products and the pictures. I need to create email marketing pieces that were supposed to have gone out yesterday Dec 9.
I thought for sure i would be able to get the emails out today by 8 am est. WRONG WRONG WRONG
Well see if this all works later this afternoon now that i habe lost another entire day of marketing to ship to the east coast which means customers will have to pay more for shipping.
This is not to be released to the public it is only for inhouse use by mailchimp

GarlicShoppe.com
Estados Unidos
8 dias usando o app
Intuit Mailchimp deixou uma resposta 12 de dezembro de 2024

Thank you for the details here especially your experience with Dean. Can you update your review with the ticket number of your interaction so we can take a closer look? We can also connect you directly with a member of our team with more Shopify knowledge to help you utilize the integration to the best possible. Email mc-shopifysupport@intuit.com and our team will follow up further.

21 de janeiro de 2025

Even though we did not get anything solved, Paul was very helpful.

Magical Child
Estados Unidos
2 meses usando o app
14 de fevereiro de 2025

Integration was easy and quick. App is also easy to use. LORI provided quick answers to all my questions and helped me find solutions to my problems.

Naturecast Products
Estados Unidos
1 dia usando o app
13 de novembro de 2024

Integration stopped working in around mid October. Most of the subscribers result as non-subscribers even if they opted-in.

24Bottles
Itália
Aproximadamente 3 anos usando o app
Intuit Mailchimp deixou uma resposta 14 de novembro de 2024

Hey there! We're sorry about the recent experience you've had. Email mc-shopifysupport@intuit.com and our team will look into which setting may be changing subscriber status.

14 de novembro de 2024

They have many bugs in the last months and the biggest one is when our store was disconnected from they’re servers and we need to wait for more than 48 hours to finish the resync.

Pandera
Romênia
Mais de 5 anos usando o app
Intuit Mailchimp deixou uma resposta 19 de novembro de 2024

We apologize for the experience you've had so far. If you haven't worked with our Support team, please email mc-shopifysupport@intuit.com. Our team will follow up and look into this further with you.

7 de janeiro de 2025

I WAS GET SO FRUSTRATED WITH THE APP UNTIL I TALK TO CLARISSE!

THANK YOU CLARISSE

Never Waver
Estados Unidos
23 dias usando o app
Intuit Mailchimp deixou uma resposta 9 de janeiro de 2025

Thank you for details about the positive experience you had with Clarisse!

10 de dezembro de 2024

Some workarounds and some time spent but problem solved in one interaction. Clarisse was excellent to work with.

My Store
Estados Unidos
14 dias usando o app