Recensioner (560)

Helhetsomdöme
3,3
Antal per omdömesnivå
  • 56 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 7 % av omdömena har 3 stjärnor
  • 6 % av omdömena har 2 stjärnor
  • 23 % av omdömena har 1 stjärnor
20 januari 2024

The app doesn't sync store data properly. Customer support said: "Just to be transparent, Because this is a 3rd party integration and was not built by Mailchimp, my troubleshooting abilities and knowledge will be limited." Are you serious Mailchimp? Remove this app from the store then.

tissuerecovery
USA
Mer än 3 år användning av appen
Intuit Mailchimp svarade 22 januari 2024

Thank you for the details! We've got your ticket and we'll be sure our Support team follows up with further details.

15 februari 2024

TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.

Terra Powders
USA
Nästan 3 år användning av appen
Intuit Mailchimp svarade 21 februari 2024

Hey Terra, we're sorry to hear this experience. We wanted to check and see if clearing your browser's cache and cookies helps?

26 april 2024

DO NOT DOWNLOAD THIS. WORST EXPERIENCE EVER. They cleverly hide the prices and overcharge for everything. In spite of disabling my account over a month ago and not using it - they have charged me $100 for last month - no reply from their end on the fraudulant charge

Terractive
Indien
Ungefär en månad användning av appen
4 november 2024

Terrible customer service. Take days to respond to any issue and refuse to help a small business in anyway.
Charging me £120 for a month for a service I can’t use and they refuse to help.
Avoid and look at other alternatives, perhaps more customer service focussed.

Yes Cartridges
Storbritannien
Intuit Mailchimp svarade 7 november 2024

Hi there. We're sorry to hear about your experience with this. We took a look and noticed that our Billing team is working with you. Please let us know if you have any other questions or concerns we can help address here.

8 april 2024

GUYS DO NOT waste your TIME! Very dissapointed, here it says for $20 plan you have up to 100,000 customers, when you instal the app it tells you you can only have 500 customers for $20 and send only 6000 emails at most a month! what a bs

Donald Trump Everything
USA
24 dagar användning av appen
21 november 2023

dishonest and not worth it, lies about cancel anytime, you need to upgrade so you don't ended with spam emails and no real results

Rocket Comics
USA
Mer än ett år användning av appen
16 februari 2024

I HATE the way Mailchimp is pushing to authenticate domain AFTER I did it!

BeCozi
USA
Nästan 5 år användning av appen
Intuit Mailchimp svarade 21 februari 2024

Thank you for the information here. If the domain is already authenticated, try clearing your browser's cache and cookies. Cached data could cause certain alerts to show again.

4 januari 2024

I tried my first template and after sending a couple of test emails and they banned me only 10 minutes in! Rubbish app.

Gijaru Workgear
Australien
2 dagar användning av appen
13 februari 2024

Full of problems that the support team are unable to resolve.

Caspian
Storbritannien
Nästan 5 år användning av appen
Intuit Mailchimp svarade 14 februari 2024

Hey Caspian, can you refresh the review with information about your interaction with our Support team? We want to be sure it's reviewed and followed up with accordingly.

10 januari 2024

I canceled my subscription and they still fully charged me after they say they wasn’t

ICONIC GRAPHICZ
USA
21 dagar användning av appen
Intuit Mailchimp svarade 17 januari 2024

Hey there! Our Billing team can help sort this out. Use our contact form and select "billing" from the drop down menu. You'll be prompted to provide your username and a summary of what's going on. https://mailchimp.com/contact/