Mailchimp: Email & SMS

The installation went fairly smoothly although the whole process took a bit longer than I expected. The instructions advise you to "archive" your automation emails, but I was very hesitant to do that since the emails have to be rebuilt if you archive. The mailchimp tech support advised to "pause" the emails instead AND check the queues for the automation emails to ensure that there were no subscribers in queue that shouldn't be there. There is a way to easily remove these subscribers from the queue which I did. It was time consuming to check all of our automation email queues but less time consuming than archiving and rebuilding the automation. Very pleased to have found an App that works so well and solves this problem.

We strongly recommend not to sync Shopify with Mailchimp. In fact we also don't recommend working with Mailchimp anymore.
Mailchimp was offering a free Zoom sessions with their experts to integrate with Shopsync. We had a session and received totally wrong advice from one of those experts: www.staycollective.co.com and consequently we had a serious problem with our automations in the middle of the BF campaign. We were not told that many things could behave as they did. There is no chat support from Shopsync and Mailchimp agents are not trained in this integration yet, so that's not the best scenario to rely on an integration yet. In our case, the Mailchimp Expert who integrated our site with Shopsync denied any further help, and Mailchimp Support was not able to fix the problem.To prevent bigger issues, this weekend we had to disconnect the integration this weekend, loosing many leads in our ongoing campaign that was saved thanks to Shopify. When trying to to seek help from Mailchimp desk since last Friday, we have heard suggestions like "Since the integration will pull over all contacts from Shopify, it will be necessary to remove/archive those contacts in Shopify before connecting with Mailchimp" or "There are certain behaviors that the connection will have, and I want to be transparent about that" (...) There were also not able to clarify how to proceed with our automations once archived when performing an integration as you advice in your disclaimer "If you have welcome e-mail automations running in Mailchimp, please archive (not pause) before installing ShopSync. There have been reports that emails have been resent after performing sync, and we are actively investigating the issue. Other automations are not impacted and can be migrated as noted in Mailchimp's knowledge base article". We couldn't learn about this disclaimer when our integration was performed. We understand that Shopsync is not directly responsible about Mailchimp support or their Experts but please also understand that this integration is meant to work with Mailchimp, so for your sake and ours, please make sure that we customers will be able to get support of any kind if anything happens, specially in such a sensitive times like BF within a pandemic. Thank you for your comprehension

Perfect for cleaning up. we have 7000 sku's and 4000 out of stock at any one time. Zero Out cleans our shop only leaving the good stuff behind,

Really we need pay to try connect with chat support ? Yo need improve your service if you want offer a good product.

I've installed this app, but I'm not totally sure it's syncing everything properly. I'm still using mailchimp, but I'm not sure any of my automations are sending.

Basic functionality works well - I've not had it installed long.

They do keep spamming asking for reviews though, with no way to unsubscribe.

I was a bit stressed about the disappearance of the Mailchimp for Shopify integration - but ShopSync stepped in and filled that role with very little setup required on my part. It was easy to connect and the integration is working great from what I can tell/test. Thought I would have to switch email providers; glad I don't have to.

Straight forward to use. But, like everyone else on has said - as soon as I installed/sync'd it - it decided to just re-send our 'Welcome' message to EVERYONE on our list. IE: customers who have already bought. Not a good look.

This app worked very easily and quickly. I have only had it for a few days but so far, so good. I love that all my store customers are now automatically in MailChimp for email marketing. This app has been awesome so far.

Awesome 5 stars , simple easy to switch to keep mailchimp connected / running from Shopify just follow the direction. If you have a lot 20K+ of products, customers, orders it will take days to sync up. Also in mailchimp the abandon cart email sequence will have to saved as templates and moved to start a NEW ab cart sequence hooked to sync shopsync. The old sync in shopify for mailchimp doesn't work, transfer over. A+ app. 150% easy to use operate.