评论 (674)

整体评分
4.1
每个评分等级的数量
  • 61% 的评分是 5 星
  • 8% 的评分是 4 星
  • 6% 的评分是 3 星
  • 5% 的评分是 2 星
  • 20% 的评分是 1 星
编辑时间:2019年6月17日

We were forced to migrate from the native MC integration like everyone else. Good for a free tool and that has to be appreciated. Still, migration led to a lot of unwanted emails being triggered. They cover this in their documentation and provide a way to probably avoid this, but in the end, it did not work for us. The cause being a MailChimp bug I hope this will be resolved soon as we currently have to put many extra hours to check on campaigns.

Fachsprache.org
德国
大约2年 人在使用应用
Intuit Mailchimp已回复 2019年6月15日

Hi there, we saw your review and wanted to get in touch to clarify the comments around the migration process and unwanted emails going out.

We're sorry if you had that happen, but we've tried to make it clear on what to expect before installation. The issues around triggering welcome emails is a confirmed Mailchimp bug with internal timestamps that we do not have control over. It is not a result of anything we've engineered incorrectly in the ShopSync app.

We hope you enjoy using ShopSync, please let us know if you need additional help. We can be reached anytime at support@shopsync.io.

2021年5月28日

I've used this app since the old Shopify Mailchimp App was discontinued. Everything has worked ok until I discovered that the synch process is 2 way, with new subscribers on Mailchimp being added to Shopify as draft customers. This is ok but if you capture address fields in Mailchimp forms, this data vanishes in Mailchimp after data synching with Shopify. So any lead generation I want to do via Mailchimp becomes very complex and I have to turn off ShopSync so that address fields remain stored in Mailchimp. Would hope the devs look into this issue because it's not ideal. Aside from our very techinical issue, we really can't do without this app.

TwoLips.vip
新加坡
大约2年 人在使用应用
2021年4月25日

The synchronisation was very good. You can also directly create a pop up. Now it's waiting what I can do in the futur with this app. But a good beginning is a quick win

Svensson.club
荷兰
大约2年 人在使用应用
2019年6月18日

So far so good. I had some problems setting it up, but the ShopSync team was much more helpful than Mailchimp's team.

The app seems to do what it says it will do and I haven't had any problems once I've been up and running

Savorista Coffee
美国
接近2年 人在使用应用
2023年10月27日

good

Nova Hockey
加拿大
1年多 人在使用应用
编辑时间:2020年2月10日

I thought my installation was done with Mailchimp since Mailchimp dissapeared from Shopify, but I just click on the ShopSync app and shows it is not connected. A message with "Temporary Installation Cookie Must Be Set
Your browser is preventing the installation of ShopSync. A temporary cookie must be set by clicking here." comes up, but after clicking and refreshing nothing happens and the app still does not work. Please help

UPDATE: The problem was solved and it was indeed related to the browser. Thank you!

Stona
德国
1年多 人在使用应用
Intuit Mailchimp已回复 2020年2月10日

Hi Stona, thank you for the feedback. We saw your review and it sounds like your issue may be related to a browser caching issue or just a temporary problem with Shopify's app store. We'd suggest clearing your cookies/cache or trying another browser entirely.

If the problem persists, don't hesitate to contact us for further troubleshooting at support@shopsync.io.

2019年5月13日

So far so good... still cross-checking it every day.
We changed over a few days early (and only after reading the instructions numerous times!) The sync went smoothly and updated into a different existing audience list that we specified.
After 7 hours of sync, it was complete and I ran a couple of dummy name tests to verify that it was updating correctly.
I wanted a merge field of 'Postal Code' but apparently this will only work for a 5 digit zip code, not a 4 digit postcode.

Shiny Happy Art
澳大利亚
大约1年 人在使用应用
2020年9月2日

So far so good.

I just did it to sync to Mailchimp and my store does not have a lot of data to mess up so lets hope it stays that way.

It took less than 10 minutes to get the sync.
Thanks, DSQ

Dope Soap Queen
美国
大约1年 人在使用应用
2021年5月29日

I used this app to enable me to measure results of traffic moving between our newsletter and our Hamper Warehouse Shopify page. I can see clearly the interaction between the 2. The install process was quick and easy.

Hamper Warehouse
澳大利亚
大约1年 人在使用应用
编辑时间:2020年7月27日

After my initial comment, Shopsync support contacted me and provided instructions on how to resolve the issue. Short answer, use Force Sync after attempting to just clear the browser cache. So my problem is resolved.

Original comment below:
I'm new to ecommerce and I'm just setting up my store and integrations. One App I've installed is ShopSync to keep customer info synchronized with my Mailchimp account. It appears that after the initial sync of customers that expressed interest on the store password page, further customers have not been sync'd. There are 59 new customers since the initial sync that are in the Shopify customers that are not migrated to Mailchimp. I have gone through the troubleshooting, including changing to using Chrome with all browser data cleared. Isn't this supposed to be a background process that links my Shopify store and my Mailchimp account? What does my browser have to do with it? I haven't done a forced sync as that is discouraged. Any advice on how to get this working?

CynthiaYolland.com
美国
9个月 人在使用应用