Mailchimp: Email & SMS , 530 条评论

整体评分
3.3
每个评分等级的数量
  • 58% 的评分是 5 星
  • 8% 的评分是 4 星
  • 7% 的评分是 3 星
  • 5% 的评分是 2 星
  • 22% 的评分是 1 星
2019年4月16日

I used this app to sync Mailchimp with Shopify. It was the only FREE option that I had. I would love to have Klayvio but it's more than I wanted to pay at the moment. I read the warnings of how emails were sent to old subscribers, but I had an even more strange thing happen. I had an additional 179 people imported into my mailchimp-emails that were never even on my subscriber or unsubscribe list, and totally unfamiliar to me. Has anyone else had that happen? I have no clue where these random emails came from, but suddenly they received my automated "thank you for subscribing" message and then I had to delete each person individually which wasted hours of time. For some reason mailchimp was not letting me delete multiples at a time. I don't know why this would happen, and now each time I delete a bunch of foreign emails they seem to keep getting added back in. I'm terrified to even use my mailchimp to send a mass email because I'm not sure who's going to get it. I'm tempted to bite the bullet and switch over to Klayvio.

Yen Chee Design
美国
5天 人在使用应用
2019年5月2日

I used this app to help with Shopify and MailChimp no longer being directly compatible. I saw a few issues people had had with implementing this app so I did my homework. After comparing apps, reading all the FAQs, and verifying some things with the VERY helpful support staff, I synced up and am now all good. I was confused initially thinking I could only have one list. Not so, only one list can be synced, which has always been the case with MailChimp. Great step by step install instructions. The only confusions were with just how easy the switch-over to this app was.

Pandemonium Millinery
美国
13天 人在使用应用
2021年5月24日

This app does not work and is faulty. It changed my default theme color to black, until I removed it. Also, forms did not work.

Moon Goddess Gifts
美国
5天 人在使用应用
Mailchimp已回复 2021年5月28日

Hi there, thank you for the feedback but is this review for ShopSync? We don't modify anything with Shopify themes; our app simply connects your store with Mailchimp. We've also checked our support desk and don't see any tickets in there related to the issue as described

If you're certain that it is related to installing ShopSync, we're happy to dig in deeper and figure out how this could be happening. Please reach out to us anytime at support@shopsync.io.

编辑时间:2019年5月22日

I know it's free. I know mailchimp told me to install it. Still not exactly sure what it does??? Also can't figure out how to sync more than 1 email list.

Also I just discovered that the sync somehow added an additional 1300+ emails to my list? where did these come from? Now I'm over the free limit and my list is friggin' useless.

wowch
美国
10天 人在使用应用
Mailchimp已回复 2019年5月20日

Hi there, ShopSync is designed to be a connector between Shopify and Mailchimp. Our app is engineered to sync all orders, customers (who accept marketing), products and revenue data. All automations and pop-up configuration is still handled in your Mailchimp dashboard business as usual; we just send data to the list you choose.

At this time, you can only send to one Mailchimp list or audience. However, you may use segments, groups, and tags in Mailchimp to organize your subscriber base. Here is a handy link to MailChimp's Knowledge Base article on segments: https://mailchimp.com/help/getting-started-with-segments/

2020年2月16日

I use this app to sync to Mailchimp. It does a great job except that new subscribers no longer appear in Shopify. I didn’t realize I was getting new subscribers until I logged into Mailchimp

Essential Being Co., LLC
美国
7天 人在使用应用
2020年6月16日

Easy to use but double opt-in doesn't seems to work. Even if activated, the users are automatically subscribed without confirmation.

Alce Nero Shop
意大利
7天 人在使用应用
编辑时间:2019年6月28日

Quick and easy to install and seems to be working 90%. I did notice that my Shopify pop-up form no longer worked after installing this update (customers were not receiving my automation emails), but the other forms on my website seem to working the same as usual. Would definitely recommend this app as a solution to for the Shopify X Mailchimp breakup.

Bunny Bikini Hut
英国
6天 人在使用应用
2019年3月25日

We've just experienced the same as Black Seed Co. whereby our automated emails were re-sent out to customers (some of whom have unsubscribed!) I'd recommend not installing ShopSync until they have confirmed this issue has been fixed.

Bakedin
英国
2天 人在使用应用
Mailchimp已回复 2019年3月25日

Hi Bakedin, we're sorry to hear you experienced this type of behavior. As noted in the other review you had mentioned, we're curious as to how this could be happening with how the system is engineered. Our system is designed to not send automations during the sync process. We've been unable to replicate this in our testing environments, and we've had thousands of successful installs with no issue. Rest assured, we want to get to the bottom of things for you.

Would you care to reach out to support@shopsync.io? We'd like to understand if you had any other Mailchimp apps installed and what automations retriggered. Once we have that information we can make calls to the Mailchimp API to see events that took place under the hood - possibly even pinpointing the source of the retrigger.

2020年9月16日

Well, I hate to do this but I am at step one and can't stop getting a sad face saying ShopSync refused to link. I wrote in and followed the instructions 6 times and with no luck I am unable to get the app to simply install. Reviews aren't good so maybe this is my sign to move on. If anyone knows of an email-out system that works for them, please share. Thank you

aneahill
美国
2天 人在使用应用
2020年9月2日

I downloaded this app in Shopify, however as soon as I did this I can no longer view notifications from customers in Facebook. My Facebook is linked to Shopify as well. I’m not sure if the two are linked but it was the only thing I changed, so now I’m not game to use shopsync

Armadi
澳大利亚
2天 人在使用应用
Mailchimp已回复 2020年9月21日

Hi Armadi, our app would not impact anything you're doing over at Facebook. We simply work with cart data at checkout and send that information to Mailchimp from your Shopify store.

If there's anything we're missing with your store's configuration with other apps and Facebook, we'll be glad to investigate further. Please send detailed information to us at support@shopsync.io.