Mailchimp: Email & SMS , 532 則評價

整體評分
3.3
各級評分數量
  • 58% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 7% 的評分為 3 顆星
  • 5% 的評分為 2 顆星
  • 22% 的評分為 1 顆星
2024年2月17日

Used Mailchimp for years. It's expensive but very helpful. With the ability to sync the users' activities on the website, it help to tag and classify users more effectively and accurately.

Quictent
香港特別行政區
使用應用程式 2年多
Mailchimp 已回覆 2024年2月21日

Thank you for the feedback! We're glad it's making the ability to sync easier.

2024年5月3日

The integration is working fine, and is good value for money, but it does not FILTER subscribers and non-subscribers and we incur additional fees as a result if we don't keep on top of the subscriber limit and this has to be done manually by ourselves. Not thrilled by this additional burden.

Simply Hosiery Online
英國
使用應用程式 接近5年
2024年5月3日

I'm bleeding subscribers! My subscribers, some of them my best customers, are being switched from "subscribed" to "non-subscribed", and apparently there's nothing you can do about it! I'm going to have to switch to a different email provider after 9 years with MailChimp.

Forbidden Fiber Co
美國
使用應用程式 大約5年
2024年4月28日

I’m saving so much time by using the Shopify/mailchimp integration! There’s no entering twice or export/import to do. I can concentratee on setting up customers as they come and know they will receive our e lasts!

Casa Ancora Decor
美國
使用應用程式 20天
2024年2月25日

Terrible - it schedules some emails, but not others. Doesn't send the scheduled ones when they're required and also sends abandon carts emails when the customer has already made a purchase, despite all the flows being set up correctly. Would NOT recommend it.

The Weft
澳洲
使用應用程式 大約4年
Mailchimp 已回覆 2024年2月28日

Thank you for the details! We'd like to have our Support team take a look at this with you and see what's going on. Email ecommappsupport@mailchimp.com with these details and they'll follow up.

2024年2月15日

I have multiple lists in mailchimp, and they do not integrate with shopify. Only one does. Not recommended, and has become extremely expensive.

G-Unit Brands, Inc.
美國
使用應用程式 接近5年
Mailchimp 已回覆 2024年2月21日

Hey there! Our Support team can help look over this with you. Email ecommappsupport@mailchimp.com and they'll take a look and follow up with you.

2024年2月14日

Contacted support to help change my audience for a sign up form.

They told me to delete the app and reinstall it.

Did that and since then I haven't been able to install the app.

Spent countless hour trying but finally they said contact Shopify.

I did and Shopify said the same.

If I knew Mailchimp customer support would say to delete and then I cant install, I wouldn't have......

Delay my email marketing by a ton.

2XSR
加拿大
使用應用程式 接近4年
Mailchimp 已回覆 2024年2月15日

Thank you for these details. We've located your ticket number and we're passing along this feedback to the team to ensure a smoother experience in the future.

2024年1月18日

I'm getting started slowly but find it easy to navigate. I recognize the possibilities are endless. I look forward to growing and improving my business with Mailchimp. Thank you!

Knox Mountain Pottery Works LLC
美國
使用應用程式 7個月
2024年2月15日

TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.

Terra Powders
美國
使用應用程式 接近3年
Mailchimp 已回覆 2024年2月21日

Hey Terra, we're sorry to hear this experience. We wanted to check and see if clearing your browser's cache and cookies helps?

2024年1月20日

The app doesn't sync store data properly. Customer support said: "Just to be transparent, Because this is a 3rd party integration and was not built by Mailchimp, my troubleshooting abilities and knowledge will be limited." Are you serious Mailchimp? Remove this app from the store then.

tissuerecovery
美國
使用應用程式 3年多
Mailchimp 已回覆 2024年1月22日

Thank you for the details! We've got your ticket and we'll be sure our Support team follows up with further details.