評論 (674)

整體評分
4.1
各級評分數量
  • 61% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 6% 的評分為 3 顆星
  • 5% 的評分為 2 顆星
  • 20% 的評分為 1 顆星
2025年2月5日

very good so far and excellent customer service from Dean I hope you get him when you ask for help.

Lowney's Landscaping Center, Inc.
美國
使用應用程式 7天
2025年2月14日

Rafael helped me well

EcoSoya
英國
使用應用程式 1年多
2024年12月5日

The agent was very helpful unfortunately my issue needed further assistance to resolve but that's no fault of theirs

Tellus
美國
使用應用程式 1年多
2025年1月10日

Dean me ayudó a entender que no debíabuscar módulos o bloques para agregar formulario de registro de Mailchimp en Shopify porque no hay, hay que generarlos en Mailchimp y el fijo del pie hay que copiar código y agregarlo en shopify a mano. Gracias!

KBGlow
西班牙
使用應用程式 大約2個月
2024年11月26日

closed my account 6 months ago and have still been getting charged, ive contacted the support so many times and they still havnt resolved my issue! thought maybe if i come here they will take action!

NEVERFG
紐西蘭
使用應用程式 8個月
Intuit Mailchimp 已回覆 2024年12月2日

We're sorry to hear about the experience and we do want to help. Can you update the review with your ticket number so we can look into the interaction? If not, please send an email to mc-shopifysupport@intuit.com and our team will help further.

2025年2月25日

Troy was excellent - a real asset to your company

Innes
英國
使用應用程式 大約1年
2025年2月19日

Jovanna very quickly answered the question I had and provided additional support in helping to find the correct location to find my newsletter sign-up hyperlink.

Fleur de Life Jewelry
美國
使用應用程式 2天
2024年12月9日

Dean was such a great help in assisting me to get my app sett up. He was very attentive, provided additional resources for me to review, and answered all of my questions

Sere Street Brews
美國
使用應用程式 13天
2024年12月10日

Dean has been very helpful the last hour. Dean gets 5 stars
The support this morning prior to Dean was really terrible and a waste of my time as well as your employees. I finally got so frustrated and fed up that I closed my account.I was told on 12/6/24 by the onboarding person that all the info would be synced and uploaded ot mailchimp. It was not as of Dec 9 . No one could figure out how to upload all my products and the pictures. I need to create email marketing pieces that were supposed to have gone out yesterday Dec 9.
I thought for sure i would be able to get the emails out today by 8 am est. WRONG WRONG WRONG
Well see if this all works later this afternoon now that i habe lost another entire day of marketing to ship to the east coast which means customers will have to pay more for shipping.
This is not to be released to the public it is only for inhouse use by mailchimp

GarlicShoppe.com
美國
使用應用程式 8天
Intuit Mailchimp 已回覆 2024年12月12日

Thank you for the details here especially your experience with Dean. Can you update your review with the ticket number of your interaction so we can take a closer look? We can also connect you directly with a member of our team with more Shopify knowledge to help you utilize the integration to the best possible. Email mc-shopifysupport@intuit.com and our team will follow up further.

2025年2月26日

Clarisse was an excellent help today!

SuzukiBanners.com
美國
使用應用程式 10個月