評價 (560)

整體評分
3.3
各級評分數量
  • 56% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 7% 的評分為 3 顆星
  • 6% 的評分為 2 顆星
  • 23% 的評分為 1 顆星
2024年8月16日

terrible literllay ownt let me connect my products from shopify I dont understand the run around I keep getting taking me NO WHERE to connect my product only the same dumb link to nothing. HELP this shit is dumb and shouldnt be this confusing

Second Hand Silver
美國
使用應用程式 3年多
Intuit Mailchimp 已回覆 2024年8月21日

Hello there! We apologize for the experience you've had thus far. Just to rule out all potential issues, can you try clearing your browser's cache and cookies to see if that helps with redirecting? If you're still seeing issues, email mc-ecommappsupport@intuit.com and our team will help further.

編輯時間:2024年6月28日

I found over recent years the integration with Shopify has improved, but its still far from the level other mail solutions are at. The final straw for writing this review has been trying to pause / deactivate a simple pop up / sign up form. Despite doing this there is still code / script on our site and we are left with a generic sign up form which mailchimp support can not help with. We are advised to hire "an expert" to solve this ! heck we just want to turn off a pop up form and try another one ... well this final straw will be the catalyst to finding another Email solution. Update .. now they want me to update my review .. OK well how is this. After MailChimp told me over and over that this was our issue and to hire an expert to remove the code ... Turns our it was their issue and their Developers identified the problem and removed the code. Their support was unwavering is their response that this was our issue. But we would not give in. Then in the end No Apology.

Cocorose London
英國
使用應用程式 4年多
Intuit Mailchimp 已回覆 2024年6月27日

Hi there! Our Support team followed up on 6/26 with a resolution. In case it was missed, we've gone ahead and resent the response. Be sure to check spam / junk folders to be sure the reply didn't land there.

編輯時間:2024年6月14日

Well Chimps, after using your App for 12 plus years I must say your service has sunk to a new low. This use to be a solution based company, now strictly policy first dam the customer. (No Common Sense) Your domain validation code is faulty and you do not stand behind what you publish. I wanted to speak with one of your supervisors today, but we are not on your plan. I was shocked after been a low maintenance account for 12 plus years that has drop $15,000.00 over the life cycle with your firm that you would though up such walls. Folks in the industry server providers are not looking kindly on your ways of bouncing your customer back and forth. This is not how we built the internet. If we worked like this we would still be running DOS or using punch cards.
So with this being stated. MailChimp you firm is on notice and we will be reviewing our option. After the last 2 weeks and thousand in lost sales you have broken the one thing you have in the industry "Trust"

Respectfully
David Foster
The Abbey Collection

06-14-2024 Your Firm Is On Notice.
Yes I got a email reply. Unacceptable Response!

The Abbey Collection
加拿大
使用應用程式 大約5年
Intuit Mailchimp 已回覆 2024年6月14日

Hi there! We located your interaction with our Support team and let them know about your feedback. They'll follow up with more details to help address this issue. We do apologize for the inconvenience.

2024年6月12日

They charge you by how many people add stuff in the cart but don't have anything to detect bots so we are having crazy fees about this and they can't do nothing about it. We where not able to add the recapcha to any of our creating form and when we uninstall the app we are now able to add the recapcha. Now we don't have the app and we still receive a huge fees again on our credit card. Plus we don't have the bot problem anymore. I would not recommand this app.

LES ÉDITIONS GÉNIE FOLIE INC.
加拿大
使用應用程式 大約2年
Intuit Mailchimp 已回覆 2024年6月14日

Hey there! Our team can help you identify spam contacts and help remove those from your contacts. Email mc-ecommappsupport@intuit.com and one of our Integrations experts will follow up.

2024年5月3日

I'm bleeding subscribers! My subscribers, some of them my best customers, are being switched from "subscribed" to "non-subscribed", and apparently there's nothing you can do about it! I'm going to have to switch to a different email provider after 9 years with MailChimp.

Forbidden Fiber Co
美國
使用應用程式 大約5年
Intuit Mailchimp 已回覆 2024年5月10日

Hi there, we want to help where possible. There is currently an issue where Shopify is overriding marketing subscribed statuses set within Mailchimp. Our team can help further with any additional questions. Email mc-ecommappsupport@intuit.com and our team will follow up.

2024年10月29日

GREAT AT ADVERTISING THEMSELVES _ TERRIBLE FOR ADVERTISING YOUR BRAND. They upcharge you for nothing, and dont do anything that the free shopify tools grant you. Absolute trash of an app and the developers clearly this is their first API.

Crystal Clear Texas
美國
使用應用程式 2分鐘
Intuit Mailchimp 已回覆 2024年10月31日

We're sorry to hear about the less than stellar experience. When you're available, please email mc-ecommappsupport@intuit.com and our team will help however they can.

2024年7月2日

its Sync option and chat support is very poor i was stuck at sync and got chat support there software has not solution. Shopify mail is much easier than mailchimp and other e mail marketing app

Enviroflex
葡萄牙
使用應用程式 大約1小時
Intuit Mailchimp 已回覆 2024年7月5日

Hey there! We appreciate the information here and want to help where we can. Our dedicated integrations team can help look into this further. Email mc-ecommappsupport@intuit.com with details on where the sync appears stuck and they'll follow up with next steps.

2024年5月13日

There was an issue with this app, but the support representative, Rashik, told us to find and fix it ourselves. High payment, poor support!

PlanToys USA
美國
使用應用程式 3個月
Intuit Mailchimp 已回覆 2024年5月17日

Hi there! We'd like to help out where possible. Email mc-ecommappsupport@intuit.com and our Integrations team will take a further look.

2024年2月25日

Terrible - it schedules some emails, but not others. Doesn't send the scheduled ones when they're required and also sends abandon carts emails when the customer has already made a purchase, despite all the flows being set up correctly. Would NOT recommend it.

The Weft
澳洲
使用應用程式 大約4年
Intuit Mailchimp 已回覆 2024年2月28日

Thank you for the details! We'd like to have our Support team take a look at this with you and see what's going on. Email mc-ecommappsupport@intuit.com with these details and they'll follow up.

2024年2月15日

I have multiple lists in mailchimp, and they do not integrate with shopify. Only one does. Not recommended, and has become extremely expensive.

G-Unit Brands, Inc.
美國
使用應用程式 接近5年
Intuit Mailchimp 已回覆 2024年2月21日

Hey there! Our Support team can help look over this with you. Email mc-ecommappsupport@intuit.com and they'll take a look and follow up with you.