Mailchimp Email SMS Marketing

David spent some time helping us with an issue with our bounce rate. Because he was not able to find the reason, he sent us some general information on high bounce rates, and has assured us he will be looking further into the issue for us and get back to us with more specific information by the end of today. We really appreciate his help with this issue, and we are eager to make sure this does not happen again.

Lori and Rafael helped me with really stellar customer service getting my set up and sign up done! wish all online customer service agents were like this lol. easy quick straight forward answers! The problem seemed like a REAL hassle too, we got disconnected a bunch of times but every single time i got right back reconnected with Lori who was able to help me through the entire thing! Like i mentioned the issue i was having seemed particularly tricky also but with the screen shots and guidance provided Lori has COMPLETLY resolved my issue im excited to get to using mail chimp

MailChimp makes it easy for small business owners like myself to craft professional, compelling email campaigns. And their live chat support is great, too. Rafael was very responsive and friendly!

We’ve been using the Mailchimp app for our Shopify store, and it’s been working perfectly. It’s user-friendly, and the integration runs smoothly.

What truly sets this app apart is the outstanding customer support. I want to specifically highlight Lori, who went above and beyond to help us resolve a technical issue. She was quick, professional, and genuinely dedicated to finding a solution. Her expertise and willingness to assist made all the difference.

Highly recommend this app if you’re looking for a reliable email marketing solution backed by a stellar support team!

We've been using Mailchimp for 5 years. The platform is incredibly user-friendly and has been a reliable tool for our business.

This week, we encountered an issue and reached out to support. Rafael was amazing—he resolved the problem within minutes!

I finally can chat with customer service on a free plan regarding my mailchimp app for Shopify! It was about time you guys @ Mailchimp!
I got LORI and she was very knowledgeable and super friendly.
YAYYYYYY!!

Paul from Mailchimp for Shopify was incredibly helpful and friendly! He quickly understood the issue and provided a clear solution, making the whole process smooth and stress-free. Excellent customer support!

This review is specifically for Lori who was SO helpful with a very frustrating issue I had with an automation. Thank you again Lori!!

Very good customer service. Dean was able to trouble shoot and find the issues. All was resolved in good time. Thanks again Dean! Chat soon.

We're currently working on the integration. We reached out, and Dean was incredibly helpful. We're hopeful that we'll resolve the issue soon and be able to enjoy the app.