Overall rating
3.3
Counts per rating level
  • 58% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 22% of ratings are 1 stars
January 18, 2024

I'm getting started slowly but find it easy to navigate. I recognize the possibilities are endless. I look forward to growing and improving my business with Mailchimp. Thank you!

Knox Mountain Pottery Works LLC
United States
7 months using the app
January 20, 2024

The app doesn't sync store data properly. Customer support said: "Just to be transparent, Because this is a 3rd party integration and was not built by Mailchimp, my troubleshooting abilities and knowledge will be limited." Are you serious Mailchimp? Remove this app from the store then.

tissuerecovery
United States
Over 3 years using the app
Mailchimp replied January 22, 2024

Thank you for the details! We've got your ticket and we'll be sure our Support team follows up with further details.

January 12, 2024

Extremely expensive for what you are getting. Very limited amount of contact/emails able to send on basic plans. Would not recommend.

irwinfitness
Canada
18 days using the app
November 22, 2023

Creating templates can be difficult. This one template I created doesn’t allow me to put the name of the product underneath the picture and the picture placement is off

BTEE Cosmetics
United States
About 2 months using the app
Mailchimp replied November 28, 2023

Our team can help you find the right template layout! Email ecommappsupport@mailchimp.com and our support team will review then follow up.

November 17, 2023

Don't recommend. Mailchimp is always finagling with your email numbers. Spammers constantly sign up at my store. When I delete them, Mailchimp still counts them. It's complete nonsense. Way too expensive. Don't recommend at all.

GREAT DOG CO.
United States
Over 4 years using the app
Mailchimp replied November 28, 2023

We appreciate the review and we'd like to help. Email ecommappsupport@mailchimp.com and our team can follow up and help with spam signups.

November 6, 2023

Not the best for very small business. The up charge for additional email blocks is where they get you. Looking to leave them asap. Paying twice as much as I would be happy with for my usage.

lukewessman
United States
Almost 3 years using the app
Mailchimp replied November 8, 2023

Hey there! Our team can help look over the account with you and discuss cost saving measures. Email ecommappsupport@mailchimp.com and they'll follow up.

January 4, 2024

I tried my first template and after sending a couple of test emails and they banned me only 10 minutes in! Rubbish app.

Gijaru Workgear
Australia
2 days using the app
December 19, 2023

Es una excelente integración son Shopify, me permite enviarle promociones a mis clientes y mantenerlos informados.

Soluciones para Plagas Urbanas y Agrícolas
Mexico
Almost 2 years using the app
November 21, 2023

dishonest and not worth it, lies about cancel anytime, you need to upgrade so you don't ended with spam emails and no real results

Rocket Comics
United States
About 1 year using the app
January 10, 2024

I canceled my subscription and they still fully charged me after they say they wasn’t

ICONIC GRAPHICZ
United States
21 days using the app
Mailchimp replied January 17, 2024

Hey there! Our Billing team can help sort this out. Use our contact form and select "billing" from the drop down menu. You'll be prompted to provide your username and a summary of what's going on. https://mailchimp.com/contact/