Mailchimp: Email & SMS

Mailchimp: Email & SMS

Pricing
Free plan available
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
3.3 (556)

The email and SMS marketing automations platform that helps you boost opens, clicks, and sales.

Boost your Shopify store’s performance with Mailchimp’s AI-powered marketing platform. Our precision-targeted emails, actionable insights, and powerful marketing CRM helps you scale up and sell more. Automatically engage customers who show interest in your store with personalized campaigns and SMS reminders that drive repeat purchases. Get started by connecting Shopify with Mailchimp to supercharge your business’s growth for less. This integration works with Shopify, Shopify Plus, and POS.

Boost your Shopify store’s performance with Mailchimp’s AI-powered marketing platform. Our precision-targeted emails, actionable insights, and powerful marketing CRM helps you scale up and sell more. Automatically engage customers who show interest in your store with personalized campaigns and SMS reminders that drive repeat purchases. Get started by connecting Shopify with Mailchimp to supercharge your business’s growth for less. This integration works with Shopify, Shopify Plus, and POS. more
  • Use SMS to send promos and follow-up messages to re-engage customers
  • Automate win-backs, upsells, and cart reminders based on shopping behavior
  • Target the right customers to win repeat business with predictive segmentation
  • Analyze campaign performance to gain insights on revenue and customer engagement
  • Save time with AI generated SMS and email campaigns including copy and images.
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Languages

English, Spanish, French, German, and Portuguese (Brazil)

Works with

QuickBooks Online, Smile.io, Mixpanel, Yotpo, Privy, MailMunch

Campaign types

Email campaigns, SMS campaigns, Social media, Newsletters, Pop-ups, Forms, Landing pages, Discounts, Promotions, Upsell emails, Cross-sell emails, Cart emails, Checkout emails, Abandoned cart, Browse abandonment, Welcome emails, Follow-up emails, Price drop emails, Back-in-stock emails, Win-back emails, Product recommendations, Drip campaigns, Surveys, Custom campaigns

Managing campaigns

Editor tool, Templates, AI generation, Translation, Localization, Custom code, Custom fonts, Bulk editing, Import and export, Email domains, Consent collection, Email capture list, SMS capture list, Triggers and rules, Automations, Targeting, Geolocation, Segmentation, Tagging, Tracking, Reporting, Insights and tips, Analytics, A/B testing, APIs and webhooks

Managing campaigns

A/B testing, Bulk messaging, Compliance, Custom sender ID, Translation, Personalized messages, Scheduled messages, Templates, Two-way messaging, Conversion metrics, Real-time analytics, ROI tracking, Segmentation, Custom segments, Opt-in

Workflow automation

Cart recovery, Birthday messages, Discount codes, Feedback requests, Order confirmation, Payment reminders, Product recommendations, Order tracking, Subscription renewals, Welcome messages, Win-back campaigns, One-time password (OTP)

Pricing

External charges may be billed by Intuit Mailchimp separately from your Shopify invoice. Learn more

Free

Free

  • Email
  • Marketing CRM
  • Creative Assistant
  • Sign Up Forms
  • Landing Pages
  • Social posting
  • Facebook ads
  • Instagram ads
  • Postcards
  • Domains
  • & more

Essentials

$13 / month

Starts at $13

  • Everything in Free, plus:
  • Email Templates
  • Multi-Step Journeys
  • A/B Testing
  • 24/7 Email & Chat Support
  • Up to 50,000 contacts
  • Free Trial

Standard

$20 / month

Starts at $20

  • Everything in Essentials, plus:
  • Customer Journey Builder
  • Send Time Optimization
  • Behavioral Targeting
  • Up to 100,000 contact
  • Free Trial

Premium

$350 / month

Starts at $350

  • Everything in Standard, plus:
  • Advanced Segmentation
  • Multivariate Testing
  • Unlimited Seats & Role-Based Access
  • Phone Support
  • Unlimited contact

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (556)

Overall rating
3.3
Counts per rating level
  • 57% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 22% of ratings are 1 stars
August 16, 2024

terrible literllay ownt let me connect my products from shopify I dont understand the run around I keep getting taking me NO WHERE to connect my product only the same dumb link to nothing. HELP this shit is dumb and shouldnt be this confusing

Second Hand Silver
United States
Over 3 years using the app
Intuit Mailchimp replied August 21, 2024

Hello there! We'd like to help where we can. Just to rule out all potential issues, can you try clearing your browser's cache and cookies to see if that helps with redirecting? If you're still seeing issues, email mc-ecommappsupport@intuit.com and our team will help further.

September 19, 2024

Mailchimp is easy and simple to use dashboard, no too much complexity. Anyone can get into it and use easily, It makes life easy.

FM Media Print
United States
7 days using the app
Intuit Mailchimp replied September 24, 2024

We appreciate the feedback on ease of use. Thank you!

Edited June 28, 2024

I found over recent years the integration with Shopify has improved, but its still far from the level other mail solutions are at. The final straw for writing this review has been trying to pause / deactivate a simple pop up / sign up form. Despite doing this there is still code / script on our site and we are left with a generic sign up form which mailchimp support can not help with. We are advised to hire "an expert" to solve this ! heck we just want to turn off a pop up form and try another one ... well this final straw will be the catalyst to finding another Email solution. Update .. now they want me to update my review .. OK well how is this. After MailChimp told me over and over that this was our issue and to hire an expert to remove the code ... Turns our it was their issue and their Developers identified the problem and removed the code. Their support was unwavering is their response that this was our issue. But we would not give in. Then in the end No Apology.

Cocorose London
United Kingdom
Over 4 years using the app
Intuit Mailchimp replied June 27, 2024

Hi there! Our Support team followed up on 6/26 with a resolution. In case it was missed, we've gone ahead and resent the response. Be sure to check spam / junk folders to be sure the reply didn't land there.

August 15, 2024

Never updates promo codes, you have to delete the app and reinstall an that takes hours. Waste

RedMonkey Sports
United States
Over 5 years using the app
Intuit Mailchimp replied August 21, 2024

Hey there! Our team can look into this with you. Email mc-ecommappsupport@intuit.com and our team will help further.

Edited June 14, 2024

Well Chimps, after using your App for 12 plus years I must say your service has sunk to a new low. This use to be a solution based company, now strictly policy first dam the customer. (No Common Sense) Your domain validation code is faulty and you do not stand behind what you publish. I wanted to speak with one of your supervisors today, but we are not on your plan. I was shocked after been a low maintenance account for 12 plus years that has drop $15,000.00 over the life cycle with your firm that you would though up such walls. Folks in the industry server providers are not looking kindly on your ways of bouncing your customer back and forth. This is not how we built the internet. If we worked like this we would still be running DOS or using punch cards.
So with this being stated. MailChimp you firm is on notice and we will be reviewing our option. After the last 2 weeks and thousand in lost sales you have broken the one thing you have in the industry "Trust"

Respectfully
David Foster
The Abbey Collection

06-14-2024 Your Firm Is On Notice.
Yes I got a email reply. Unacceptable Response!

The Abbey Collection
Canada
About 5 years using the app
Intuit Mailchimp replied June 14, 2024

Hi there! We located your interaction with our Support team and let them know about your feedback. They'll follow up with more details to help address this issue. We do apologize for the inconvenience.

Support

Intuit Mailchimp can answer any questions you have about Mailchimp: Email & SMS.

Developer

Intuit Mailchimp

405 N Angier Ave NE, Atlanta, GA, 30308, US

Launched

November 28, 2018

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