We shifted from Mailerlite once the Shopify integration stopped working for Mailchimp to varying degrees of success. Whilst Mailerlite is a cheaper price point it still (in theory) has all the features that you can run reasonably in depth email campaigns, much like MailChimp. The problem is there are TONS of glitches. We went through a painstaking process to setup our welcome flows, automations, customer segments, and once done we’ve experienced constant problems. The main problems have been automations not firing properly, and attribution errors (quite big ones). Both problems have many sub-problems embedded within them. The support team are very strange. Sometimes they respond very quickly with great details, other times they take days (or weeks) between responses and it’s clear they haven’t taken the time to understand the problem. The unfortunate thing is our problems have dragged on now for almost 2 months and we are no closer to a solution. I hate to say this but Andrej from the support team is absolutely terrible. He’s almost singlehandedly destroyed my will to live. Anyway beware before you switch, the cost is good but it might end up causing you way more problems in the long run
Sorry for the inconvenience and the frustration you have experienced regarding the issues you are facing.
Every shop has its own specifics that may influence how the integration is working. Some of the cases are unique and takes some time to test and find the solution to fix. We are looking into this to solve it as soon as possible.
I'm unable to install the app. It says "shopify.mailerlite.com refused to connect." If the app is no more supported, then the same should be taken down. Otherwise please let us know how to install the app. If there is any special permission required before installation, etc.
The application is supported and should be working. Could you please contact our support via live chat or email (firstname.lastname@example.org) and we will look into it.
Unfortunately, I am unable to find your account under "BookMyCostume".