Recenzje (85)

Ogólna ocena
3,3
Liczba recenzji z daną oceną
  • 49% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 4% ocen to oceny z 3 gwiazdkami
  • 8% ocen to oceny z 2 gwiazdkami
  • 35% ocen to oceny z 1 gwiazdkami
Edytowano 8 kwiecień 2021

Absolute criminals. After they verified my emails and subscribers and then after 2 weeks of use they then asked for an upgrade. When I questioned why an upgrade they cancelled my account.

Erectimus
Australia
10 dni korzystania z aplikacji
MailerLite odpowiedział(a) 15 kwiecień 2021

Hi there! Sorry to hear you didn't have the best experience with us. I would love to figure this out with you a bit further - could you email us to feeback@mailerlite.com? I can have a further look into this with you.

- Lay

4 lipiec 2020

The app looks GREAT! The customer support is AWFUL! Countless emails sent without an answer. And to get an approved site, I'm STILL WAITING, The CUSTOMER SUPPORT......

FranLamothe
Kanada
3 miesiące korzystania z aplikacji
MailerLite odpowiedział(a) 13 lipiec 2020

Thank you for the feedback. I'm glad to hear you like our app!
It seems that our Customer Support team has replied to your questions. However, if you have any other questions or if something remained unclear, please contact again our support team which will be more than happy to help you.

Best,

Irene

12 czerwiec 2019

Ran pretty great until they disapproved us for no good reason. Didn't even want to try to work things out. USELESS.

Combat Tread
Stany Zjednoczone
9 dni korzystania z aplikacji
MailerLite odpowiedział(a) 14 czerwiec 2019

Hello!

We have just approved your account and you can use it as per usual. Sorry for any inconvenience this may have caused.

If you have any questions, you can always reach us via info@mailerlite.com

Thank you!

20 marzec 2019

Complete scam and waste of time.
They never mention upfront how convoluted their policies are. Need approval to send 1000+ emails. Need to inform them where and how you got the emails in your existing database. On top of that, email list import is terribly slow.
Even if you end up being approved, be prepared to be blocked that after the you send out of the initial batch of the emails.
We paid for a month, used them once to send out emails - they blocked the account because they didn't like the email database (which initially had been approved...). They REFUSED to issue a refund.
So far the worst app found in the Shopify app store.
Using this app for free might be ok, but don't anticipate any of the promised services to work in the paid plans!

www.x-wear.com
Stany Zjednoczone
8 dni korzystania z aplikacji
MailerLite odpowiedział(a) 21 marzec 2019

Hi,

Unfortunately, your account breached our Anti-Spam policy and hit allowed threshold for bounce rate and spam complaints, because of that it had to be closed.

We work hard to ensure the best possible deliverability for our customers.

28 styczeń 2020

I had added and deleted a few email apps because I am NOT tech savvy at all and they were just too complex. Found where this app was recommended for simple set-up so decided to give it a go. I took it slowly, had two tabs open (for embedded and pop-up form) so that my opt-in and thank you info would look the same no matter which form my visitor uses. I customized them, added some stuff to make the email and thank you more interesting, and then added the HTML code to the theme code. It looks great, and more importantly, it works! I'm so proud of myself!!

Unquiet Dreams
Stany Zjednoczone
4 dni korzystania z aplikacji
MailerLite odpowiedział(a) 29 styczeń 2020

Hey,

Thanks a lot for your feedback! We are very happy you've had success setting up the forms, keep it up!

If you will need any help, you can always contact us - support@mailerlite.com

14 marzec 2020

Bad support, doesn't sync properly with Shopify. I tried to contact them to have it fixed. but they didn't even answer most of my calls.
The good part is that it has a good interface and the you can design nice emails with it.

Baggio Café
Brazylia
2 miesiące korzystania z aplikacji
MailerLite odpowiedział(a) 16 marzec 2020

Hello,

I am really sorry for the inconvenience you've experienced.
As these technical issues differ from one shop to another, it requires some time to investigate the possible problem. We are looking into your case and doing everything to solve it as soon as possible.

Thank you!

24 styczeń 2020

Don't go for them! Just don't! The app is really good, I love it, BUT the customer support is AWFUL! Countless emails sent without an answer. And to get an approved site is like a raffle, in spite you might be perfect! AWFUL CUSTOMER SUPPORT and you've already lost a cliente

PetsAllAround
Portugalia
5 dni korzystania z aplikacji
MailerLite odpowiedział(a) 27 styczeń 2020

Hello!

Sorry for any inconvenience caused.

It seems that you have created 5 accounts with MailerLite and one of them is approved and you can use it (we allow 1 account per organization). If you are having trouble accessing the account, please contact support@mailerlite.com and we will gladly help you out.

Thank you!

22 wrzesień 2020

Easy to set up autmation and custimize templates. However weeks in to the service none of my autmations work, they have "bugs" that are still being fixed. I didn't realize they weren't working until customers I knew took actions that were supposed to trigger these and then I realized it wasn't working. Paid for an add to direct ppl to sign up for the newsletter and couldn't understand why the visits were so high and the sign up was zero. Lord knows how many newsletter sign up I missed.

BYSALWAYS
Stany Zjednoczone
26 dni korzystania z aplikacji
MailerLite odpowiedział(a) 23 wrzesień 2020

Hello,

We are really sorry for the inconvenience you have experienced.

We are aware of the issue, it has been already escalated and being worked on, to fix it as soon as possible.

Thank you for your patience.

Edytowano 5 październik 2019

They just get your subscribers list and that's all. I think its scam. My store is 5 years old what its mean please finish your website)))))i finish it 5 years))
Hello,

thanks for reaching out! We could not approve your account because your website does not work. We need to check your website to see what type of content are you planning to send. Please finish your website and content us, then we'll review your website and account.

Let me know if you have more questions related to this matter!

Kind regards,

Smart-Novelty.com
Wielka Brytania
2 dni korzystania z aplikacji
MailerLite odpowiedział(a) 14 październik 2019

Hello,

I am very sorry you've had a bad experience with our app, however, some accounts are not approved in order to make sure the best possible deliverability.

Your subscriber list will be deleted.

Thank you.

15 październik 2019

would not allow me to fully set it up on my OWN SHOP. I confirmed it through my Gmail account but it makes you have to create a domain just to confirm AGAIN through a useless Shopify email which us unnecessary when you choose the option for you the reason why you don't have a domain it denies your request, but I been using my site for a while.

SmoothIncDesigns
Stany Zjednoczone
1 dzień korzystania z aplikacji
MailerLite odpowiedział(a) 21 październik 2019

Hello,

Your account is currently approved and you are free to use it, however, if you have any additional questions or concerns, please contact us at info@mailerlite.com

Thank you!