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super app. easy to use. good support. intuitive interface. the newsletter banner can be easily integrated into the homepage via HTML. the workflows are easy to create. many explanation videos are available.
Bad support, doesn't sync properly with Shopify. I tried to contact them to have it fixed. but they didn't even answer most of my calls.
The good part is that it has a good interface and the you can design nice emails with it.
Hello,
I am really sorry for the inconvenience you've experienced.
As these technical issues differ from one shop to another, it requires some time to investigate the possible problem. We are looking into your case and doing everything to solve it as soon as possible.
Thank you!
Fairly easy to use. it has a nice basic free features i will upgrade after i start generating more sales. You can see it in action at www.HawtTees.com also you can save 20 buck off sub if you use my code https://www.mailerlite.com/invite/fdab4d2a594c5
Easy to set up autmation and custimize templates. However weeks in to the service none of my autmations work, they have "bugs" that are still being fixed. I didn't realize they weren't working until customers I knew took actions that were supposed to trigger these and then I realized it wasn't working. Paid for an add to direct ppl to sign up for the newsletter and couldn't understand why the visits were so high and the sign up was zero. Lord knows how many newsletter sign up I missed.
Hello,
We are really sorry for the inconvenience you have experienced.
We are aware of the issue, it has been already escalated and being worked on, to fix it as soon as possible.
Thank you for your patience.
Absolute criminals. After they verified my emails and subscribers and then after 2 weeks of use they then asked for an upgrade. When I questioned why an upgrade they cancelled my account.
Hi there! Sorry to hear you didn't have the best experience with us. I would love to figure this out with you a bit further - could you email us to feeback@mailerlite.com? I can have a further look into this with you.
- Lay
Ran pretty great until they disapproved us for no good reason. Didn't even want to try to work things out. USELESS.
Hello!
We have just approved your account and you can use it as per usual. Sorry for any inconvenience this may have caused.
If you have any questions, you can always reach us via info@mailerlite.com
Thank you!
Complete scam and waste of time.
They never mention upfront how convoluted their policies are. Need approval to send 1000+ emails. Need to inform them where and how you got the emails in your existing database. On top of that, email list import is terribly slow.
Even if you end up being approved, be prepared to be blocked that after the you send out of the initial batch of the emails.
We paid for a month, used them once to send out emails - they blocked the account because they didn't like the email database (which initially had been approved...). They REFUSED to issue a refund.
So far the worst app found in the Shopify app store.
Using this app for free might be ok, but don't anticipate any of the promised services to work in the paid plans!
Hi,
Unfortunately, your account breached our Anti-Spam policy and hit allowed threshold for bounce rate and spam complaints, because of that it had to be closed.
We work hard to ensure the best possible deliverability for our customers.
Don't go for them! Just don't! The app is really good, I love it, BUT the customer support is AWFUL! Countless emails sent without an answer. And to get an approved site is like a raffle, in spite you might be perfect! AWFUL CUSTOMER SUPPORT and you've already lost a cliente
Hello!
Sorry for any inconvenience caused.
It seems that you have created 5 accounts with MailerLite and one of them is approved and you can use it (we allow 1 account per organization). If you are having trouble accessing the account, please contact support@mailerlite.com and we will gladly help you out.
Thank you!
Would love to give his app 5 stars because for ease of use and user interface. However, I keep having to install and uninstall it in order to use the ecommerce integrations (abandon cart, dynamic products, etc.) Will definitely use again if/when they work out the kinks.
Hello,
Thank you for your feedback!
Could you please contact us at support@mailerlite.com with more details about the issue you are experiencing?
It would help us to investigate further and make sure it works well for you!
Thank you,
Paul
I had added and deleted a few email apps because I am NOT tech savvy at all and they were just too complex. Found where this app was recommended for simple set-up so decided to give it a go. I took it slowly, had two tabs open (for embedded and pop-up form) so that my opt-in and thank you info would look the same no matter which form my visitor uses. I customized them, added some stuff to make the email and thank you more interesting, and then added the HTML code to the theme code. It looks great, and more importantly, it works! I'm so proud of myself!!
Hey,
Thanks a lot for your feedback! We are very happy you've had success setting up the forms, keep it up!
If you will need any help, you can always contact us - support@mailerlite.com