评论 (33)

整体评分
3.3
每个评分等级的数量
  • 45% 的评分是 5 星
  • 6% 的评分是 4 星
  • 6% 的评分是 3 星
  • 15% 的评分是 2 星
  • 27% 的评分是 1 星
2021年11月15日

This app continues to perform poorly. We have been using Mailerlite for years and shopify for about a year. During the year we've been using the ML > Shopify integration we constantly have to reconnect the app b/c it stops showing ecommerce details for our campaigns and workflow automations. This is EXTREMEly frustrating as it's impossible to get an idea of how well our campaigns are performing when we have no ecommcere tracking. We also can't tell if it's working well or at all when it comes to using shopify tags for our customers/subscribers b/c it's so unreliable. The support is maybe the only thing that's worse than the app. I have put in tickets for this almost on a weekly basis for probably more than a year.

So Fontsy
美国
大约2年 人在使用应用
2017年4月5日

How do we keep from getting Spam email signups?

Joshu Vela
美国
大约1个月 人在使用应用
2017年11月19日

The app is easy to set up and the email templates are great. The HUGE PROBLEM is functionality. The automation simply does not work. We have set up 3 different automation sequences, all to different opt in lists and all with different triggers. NONE of them have worked properly from the start. Customers and subscribers have been emailing us confused about the emails they are receiving. What a nightmare.

The Mailerlite team keeps telling me "our team is working on it". Two weeks into using the software, nothing has been fixed. I have subsequently had to pause all automation and manually send all emails.

Switching from Mailchimp to Mailerlite was an easy 1 hour project. Trying to get Mailerlite to work properly has taken several days of my time... and is still causing issues. I have zero faith in moving forward with them as our email software provider.

Ultimately, I will be switching back to Mailchimp after wasting a lot of time on this app and confusing a lot of our customers.

Mealblox Com
美国
14天 人在使用应用
2019年4月2日

This is the worst app. I switched from MailChimp, which I'd used for 2+ years without issue because they stopped supporting Shopify. I spent a week moving my list over, setting up pop-ups, landing pages and syncing it to my site. I sent one email during this time. The whole time (a week) I used it, I was getting a lot of suspicious sign-ups to my list, but MailerLite didn't filter robo-sign-ups like MailChimp, so I enabled double-opt-in and it fixed the issue. I had slowly started to cull the weird signups when my account was terminated for "sending spam." No notice, no way to re-up my account. Waste of money and a waste of time.

Darling Marcelle
美国
10天 人在使用应用
MailerLite已回复 2019年4月3日

Hello,

Sorry for any inconvenience caused. Your account has been approved and you can use it now.

If you have any questions, you can always contact us via live chat or email us info@mailerlite.com

Thank you.

编辑时间:2021年4月8日

Absolute criminals. After they verified my emails and subscribers and then after 2 weeks of use they then asked for an upgrade. When I questioned why an upgrade they cancelled my account.

Erectimus
澳大利亚
9天 人在使用应用
MailerLite已回复 2021年4月15日

Hi there! Sorry to hear you didn't have the best experience with us. I would love to figure this out with you a bit further - could you email us to feeback@mailerlite.com? I can have a further look into this with you.

- Lay

2019年3月20日

Complete scam and waste of time.
They never mention upfront how convoluted their policies are. Need approval to send 1000+ emails. Need to inform them where and how you got the emails in your existing database. On top of that, email list import is terribly slow.
Even if you end up being approved, be prepared to be blocked that after the you send out of the initial batch of the emails.
We paid for a month, used them once to send out emails - they blocked the account because they didn't like the email database (which initially had been approved...). They REFUSED to issue a refund.
So far the worst app found in the Shopify app store.
Using this app for free might be ok, but don't anticipate any of the promised services to work in the paid plans!

www.x-wear.com
美国
8天 人在使用应用
MailerLite已回复 2019年3月21日

Hi,

Unfortunately, your account breached our Anti-Spam policy and hit allowed threshold for bounce rate and spam complaints, because of that it had to be closed.

We work hard to ensure the best possible deliverability for our customers.

2019年10月15日

would not allow me to fully set it up on my OWN SHOP. I confirmed it through my Gmail account but it makes you have to create a domain just to confirm AGAIN through a useless Shopify email which us unnecessary when you choose the option for you the reason why you don't have a domain it denies your request, but I been using my site for a while.

SmoothIncDesigns
美国
1天 人在使用应用
MailerLite已回复 2019年10月21日

Hello,

Your account is currently approved and you are free to use it, however, if you have any additional questions or concerns, please contact us at info@mailerlite.com

Thank you!

2018年9月17日

They said my account isn't approved because their algorithm didn't think it was worthy.
I've been using MailChimp for the last four years and the only reason i wanted to switch was because of the high cost. Well, i guess not. I'd rather pay the higher cost and get seamless service rather than get rejected by an algorithm.

CondomShop.pk
巴基斯坦
大约17小时 人在使用应用
2017年11月29日

Unbelievable! ignored recent bad review and installed, go to register and guess what? SERVERS DOWN!
Needless to say deleted and now to delete and coding left behind what a pile of s"*!!!

Military Outdoor
英国
16分钟 人在使用应用