Reviews (85)

Overall rating
3.3
Counts per rating level
  • 49% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 35% of ratings are 1 stars
March 13, 2017

Fantastic app, better than all the others available and I've tried them all!!

Southern Cross Beauty
Australia
About 1 year using the app
December 8, 2017

Just AMAZING. Easy to install good automation, useful templates. Thank you.

Oxigenshop
Greece
About 1 year using the app
November 15, 2021

This app continues to perform poorly. We have been using Mailerlite for years and shopify for about a year. During the year we've been using the ML > Shopify integration we constantly have to reconnect the app b/c it stops showing ecommerce details for our campaigns and workflow automations. This is EXTREMEly frustrating as it's impossible to get an idea of how well our campaigns are performing when we have no ecommcere tracking. We also can't tell if it's working well or at all when it comes to using shopify tags for our customers/subscribers b/c it's so unreliable. The support is maybe the only thing that's worse than the app. I have put in tickets for this almost on a weekly basis for probably more than a year.

So Fontsy
United States
About 2 years using the app
September 19, 2018

Mailerlite is an amazing marketing tool, with great newsletter templates and their support team super helpful and friendly.

Tony Samara Meditation
Slovenia
11 months using the app
June 25, 2019

This app is constantly not working. I've been using this for over a YEAR. The support is not helpful at all if they reply. I literally pay to send emails and half of the time I can't because of how well this company works. FIND ANOTHER APP.

Untold Time
United States
Almost 2 years using the app
MailerLite replied July 2, 2019

Hello,

We’re very sorry to hear about your experience.

I have reviewed your communications with our support team to see if there’s anything that went unanswered.

I can see that you’ve reached out three times and all three times we replied and offered a solution in less than 15 minutes.

Please let us know in case there any other issues that were not brought to our attention, we’ll be happy to help.

June 16, 2019

So far , The App is Awesome.
it has everything i am looking for , They added the abandon cart as well.
Thanks

idoxl
United States
10 months using the app
December 9, 2020

After trying a few email services I've finally found the one - this is it. The platform is very intuitive, friendly to use and has smart features. And their customer support is LEGENDARY! I am so please with it. Thanks a lot MailerLite and keep up the amazing work!

Mayu Water
United States
10 months using the app
MailerLite replied January 13, 2021

I really want to quote How I met your Mother right now, but I will refrain from this. Thank you for your lovely feedback. I also just wanted to say that the Mayu looks beautiful!

- Lay

April 13, 2017

Great app. Beautiful templates that are easy to use.
Thanks!

My Choice Digital Scrapbooking
Australia
9 months using the app
January 29, 2021

I have been using Mailerlite for a couple of months and I am very satisfied with this app. I had some doubts at the beginning because of multiple bad reviews, however Mailerlite has outperformed all of the other mailing apps I also tried. I would totally recommend this app to anyone who is just starting. I began with the free account and it worked perfectly. After reaching 1,000 subscribers I had to upgrade to $15 per month.

Dasavena Granola Gourmet
Mexico
9 months using the app
February 28, 2019

Really cool app, but also fantastic service I am using in all my projects and I have never been disappointed!

Kreative Hedgehog
United Kingdom
9 months using the app