Shopify App Store estará en mantenimiento y con funcionalidad limitada el 11 de diciembre a las 15:00 UTC. Vuelve a revisar pronto, volveremos en un abrir y cerrar de ojos.
Calificación general
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
Fecha de modificación: 20 de noviembre de 2017

My review used to be 5 stars but now it's 1. Mailmunch is great when you don't use it with Shopify. Once you integrate Mailmunch with Shopify, the two platforms don't "communicate" with one another and it basically all goes to sh*t. I've been charged separate Mailmunch app fees from both Shopify AND Mailmunch for the past 8 months.

After trying to get help from Mailmunch Support, they redirected me to Shopify Support who then directed me BACK to Mailmunch Support.

The platforms properly work together, so I wouldn't recommend using Mailmunch with your Shopify store if you want a seamless experience.

Alrededor de 6 años usando la aplicación
Fecha de modificación: 25 de noviembre de 2020

I tried to use this to send out emails to my customers on our sale! It will not send! You cannot get ahold of anyone! I do not recommend this app to anyone! Stay clear of it!

Classic 2 Current Fabrication
Estados Unidos
Más de 3 años usando la aplicación
Fecha de modificación: 4 de diciembre de 2018

App works ok so far and easy to use. But the prices are much different than what is advertised here. If you want any kind of premium template, you need to pay 24.95$ a month, wich is far more than the 5$ or 10$ premium plans advertised on this page.

Also, customer is not good. Had to wait a week for an answer, they probably wanted to make sure my free trial expired by the time they answered me. I now upgraded to a 24.95$ account because the 14.95$/month account does not cover premium (custumizable) themes. Hopefully they will refund the initial 14.95$ I never used. Will update the review.

Casi 3 años usando la aplicación
4 de noviembre de 2020

This app is terrible. They stopped my emails because I had a day of 300+ signups because I paid so much in advertising and deleted all of the new customers. They also only sent my emails to half of my subscribers and it cost my small business thousands in revenue. Shopify should audit them.

KingLy Essentials
Estados Unidos
Alrededor de 2 años usando la aplicación
Mailmunch respondió 5 de noviembre de 2020

Hi KingLy Essentials, Apologies for the inconvenience. I looked up your account history and your account went under review back in August and that issue was resolved shortly after. If you have faced any issue after that, please reach out to us and we will have any such issue resolved for you.

24 de enero de 2021

It just easily block your mailing function, and takes more than one week to restore the function, poor tech and poor customer service. Never recommend.

Más de 1 año usando la aplicación
Mailmunch respondió 27 de enero de 2021

Hi Tilami, We are really sorry to hear about your experience. The issue you were facing was resolved promptly but it appears there was a delay on your end in receiving the communication sent from our end. We have reached out to you directly on the email as well so we can address any concerns you may be facing.

1 de julio de 2019

I contacted them multiple times on several issues for 3 days and nobody gets back. still waiting for assistance !

Estados Unidos
Más de 1 año usando la aplicación
Mailmunch respondió 11 de julio de 2019

Hi Dilara, Extremely sorry for the inconvenience. Can you please check your inbox. I checked your history and all your support queries were replied too but no further response was received for those replies. If you are not receiving replies for support tickets, please let me know.

Fecha de modificación: 4 de marzo de 2021

Over the past 15 days, mailmunch twice disabled the emails of messages, there is no support on weekends. Both outages resulted in a loss of sales and customer confidence.
Updated! Even on Monday, no answers from support.
Updated. Message from mailmunch - We are also currently working on expanding our customer success coverage to 24/7 so esteemed users such as yourself do not have to face any such inconvenience.
Updated - It was disabled 3rd time during 20 days

11 meses usando la aplicación
Mailmunch respondió 10 de marzo de 2021

Hi Artem, Apologies for the inconvenience. I checked on my end and I can see that this issue has been taken care of. Can you please confirm if that is the case? If the issue persists, please reach out to us at "" so I can have this issue resolved for you on a priority basis.

27 de noviembre de 2019

Takes forever for a service staff to answer a question. Long waiting process, not cheap pricing and awful support decoument.

8 meses usando la aplicación
Mailmunch respondió 28 de noviembre de 2019

Hi, Extremely sorry for the inconvenience. I looked up your support history and last request received was on November 12 which was replied to and resolved shortly after. I have not received any support request for this store following that support request. Can you please create a support ticket with us through your MailMunch account so I can have it looked into and resolved for you?

Fecha de modificación: 2 de enero de 2021

I used this app to help me on my shopify store to get an email list going of my customers. Yet after setting it up it only lasted a few days and then erased off my store. now i have to go through the whole process again.

Body Muze
Estados Unidos
3 meses usando la aplicación
Mailmunch respondió 6 de enero de 2021

Hi Body Muze, Apologies for the inconvenience. I checked your Mailmunch account and I can see your subscribers listed there just fine and everything seems to be in order. Can you please reach out to us so we can have your concerns addressed? We have also reached out to you and would love to hear back from you so we can have this issue resolved.

14 de junio de 2022

There development uses wrong practices to lure people and they themselves do not provide accurate information. Such practices should be suspended from Shopify. They mention on the page under Free: Unlimited Subscribers
Forms & Popups
Landing Pages When you install the app, they automatically put you on a 14 day trial, WHY, where is that mentioned ? When convering with them over the email, they say they are not free, if that is the case then why it is not mentioned upfront on Shopify App store, they are only misleading people. Earlier the app was free for 1-2 forms, and it was a good app, but not anymore since they are using immoral tactics to lure people, then they say all old people who were using earlier, there app is still free, but that is not my question, the question is immoral ways used to lure people without disclosing full information. Stay away from these people, when the support does not know what is mentioned on there website interface as promotions, it becomes very dangerous as marketing team will promise what they want..

Shoppers Bar
Estados Unidos
2 meses usando la aplicación
Mailmunch respondió 15 de junio de 2022

Hi Shoppers Bar, Apologies for the inconvenience you had to face. We have reached out to you directly to have this issue resolved. I would appreciate it if you could revert to that email so we can address this situation to your liking.