Reviews (562)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effectiveness in email collection and subscriber list building, which enhances sales and conversions. It offers customizable pop-ups and email campaigns, and integrates seamlessly with Shopify, making it easy to set up. The free version is especially beneficial for new or small-scale merchants. Merchants also commend the responsive and helpful customer support, and the ability to sync with major email services, making it a cost-effective and versatile tool for email marketing. Many report significant growth in their email lists soon after using the app.

April 19, 2017

simple. easy. fast. convenient. love this app!

Super Van
United States
8 months using the app
October 22, 2018

This is super easy to use and get going right away. There are no hidden fees, which is awesome. The customer service is friendly. I use the free version but will move to the paid version soon for the upgraded features. I like this app because it has a free version you can use for as long as you need and see what would fit you best. They aren't pushy like sumo or some of the other companies. They are chilled out and easy to handle. 5 stars for sure!

The only thing I would really really like is if they didn't make the customer (my customers) put in their email address for everything. Some of the stuff I want to do would look better if I didn't ask for the emails of everyone. I would actually pay for the feature of not asking for emails. Maybe they make their money by collecting everyones emails and selling them, haha!

Anyway, try this app- its nice.

Physique Tea
United States
8 months using the app
Edited August 30, 2019

Exactly what I was looking for. Easy email capture. Easy setup. Thank you for making it simple for a novice like me!

All Star Pickleball
United States
8 months using the app
Mailmunch replied September 5, 2019

We appreciate the nice you review you have left us. If you require any assistance please let us know.

October 17, 2023

great app to get customers!

Yarning for Ewe
United States
8 months using the app
Mailmunch replied December 11, 2023

Hi Yarning for Ewe, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

May 19, 2017

Great app. Offers option of scrollbox which is way better for user experience than popup.

Loja Izi
Brazil
8 months using the app
September 2, 2022

AMAZING SERVICES AND PRODUCT CUSTOMER SUPPORT IS 24/7 and instant. I presented a problem with two different sites and everything was sorted in 30mins. From contact, zoom video call, the problem was explained and understood, guided walked through, and fixed immediately. Service like that in business is second to none. I look forward to working together and I am very happy with the choice of Mailmunch and highly recommend them.

KBC: Kincaid & BellChambers EST 1978 Antiques & Collectibles
Australia
8 months using the app
Mailmunch replied September 8, 2022

Hi KBC, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

November 23, 2021

Good customer service. An agent got on a zoom call with me when I couldn't manage on my own and walked me through the entire process.

CBD MIND AND BODY
United States
8 months using the app
Mailmunch replied December 6, 2021

Hi CBD MIND AND BODY, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

July 28, 2017

I have just installed this app and as such my review is not about functionality but about the features offered. I love that i can fully customize the tabs on this pop up. That is, changing the colours and adding a first and last name fields. Transitioning through the set up was a simple and quick process. There is an integration feature which i love, however i am currently unable to use and will address that in future and best of all this app allows you to add a customizable automatic email responder upon subscription. This is the best email pop up app based on features on the FREE plan that i have tried so far. However, as i said before i just installed so haven't had utility of it yet.

Clachic Jewellery
Jamaica
8 months using the app
March 31, 2017

Very good, I'm currently only using the free version to begin with BUT so far it does what I want, it's easy to use and looks professional. After trying 2 other frustrating apps previously this one is much better!

Shop Runic
United Kingdom
7 months using the app
October 22, 2021

We currently use this app to offer our customers a welcome offer on arrival to our site. I was having technical issues, and support was not only quick and efficient but super helpful!

Terra Collective
Canada
7 months using the app
Mailmunch replied November 1, 2021

Hi Terra Collective, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"